The heat was turned up so high it was uncomfortable. The design of the room was bad. The bath was in the middle of the bedroom. The toilet was in a cupboard in the middle of the bedroom with no window or ventilation. The smell was not nice.
Rooms on the second floor were so noisy as the restaurant was...
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Dear Clarebear0507,
sorry to hear you did not enjoy your stay with us in Ischgl. Next time you do not like the room please contact our reception personnel, depending on rooms available we always try to find a better choice for our guests if there is a problem.
All the best
The Seiblishof Team
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The hotel was nice and clean and rooms newly renovated.Unfortunately, the beds were very soft and uncomfortable and the layout with the bathroom being literally in the bedroom was not a very good design when staying on 2nd floor and people walking by outside. The restaurant was average and food quality very varying. The evening buffet was a disaster, but...
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Dear Mette,
thank you for taking your time to write this review about our hotel. It is not that easy to find the right “softness” of the beds for every guest but we will try to improve rooms and restaurant further in the future. Families with kids are our most important guest and we are glad you all enjoyed your...
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Booked through Crystalski we had a great week here - the location is at the end Ischgl so it is a bit quieter than in town, which is a good thing as a family, and most facilities are no more than 5 - 10 mins walk + there is a piste that finishes right at the back of the hotel,...
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Dear Paul,
we are glad you and your family enjoyed your holdiday in Ischgl and your stay at the Seiblishof hotel. Do not hesitate to get in touch with us when you plan your next skiing holiday, we will be happy to see you all again.
Best regards
The Seiblishof Team
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I have been several times in Ischgl and we were expecting much more from this hotel. Short bullet points:
- hotel rooms has toilet in small wardrobe ( imagine privacy)
- hotel rooms has bath tub in corner of the shop and shower in the wall
- food is poor/dinner
- breakfast is OK
- hotel location is average
-...
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Dear Avtobus,
We are sorry to hear that our hotel did not meet your expectations. We are a family hotel and all our website, brochures and marketing highlight this fact. Obviously families with children have different needs compared to groups of friends.
But just to clarify:
- all our rooms have safes and minibars
- apart from the garage we...
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After reading the reviews, I didn't have high hopes for this hotel! We went as a group of 8 guys for ski holiday with "Crystal finest" . They were a room short when we arrived, but offered to put 4 of us in a suite for the first night (with 2 moving out to their own room the next morning)...
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Dear Lor3nzo,
thank you very much for your friendly review, we are glad you and your friends enjoyed the time in Ischgl and at the Seiblishof hotel. We are a family hotel so do not hesitate to come back with your family next time. We are looking forward to seeing you again.
Kind regards
The Seiblishof Team
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After extremely nice welcome and excellent reception desk services,
things quickly started to turn for the worse. The purpose of my trip was a simple relaxing winter ski trip. And while the slopes in Ischgl are second to none (and I have seen many), the hotel was not on par with them.
PRO's:
-extremly helpfull personel at the front desk...
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Dear Sir/ Madam,
thank you for your review and your time you took to write it down. Feedback is always very helpful and we will keep it in mind to still improve the hotel and our service in the future. We are glad you enjoyed the spa and the Après-Ski-Buffet and found help at the front desk. However we are...
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A return trip for us to the Seiblishof having spent the previous New Year there with our five children. The quality of the food had dramatically deteriorated which was very disappointing as we had brought several friends and their families there this time. Unfortunately probably wouldnt go back again although facilities for kids are still very good.
Reviewed 15 January 2010
After been shown the third room and where told this was the best we accepted. Only to find out, that the balcony was on to a track that ran at the back of the hotel next to the cattle barn.
The electrics refused to work at sometimes; the shower continually changes from extremely hot to extremely cold. The toilet is...
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I think this is the first time I have ever had to walk into a wardrobe to use a toilet. The bath (which was located next to my bed) constantly smelt of sewage and the staff weren't willing to deal with the problem, but would just spray air freshener and use a bit of bleach. This didn't work yet they...
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When you book a 4 star hotel and pay top dollar for your room, you expect the basics to be in order. However me and my family where extremely dissapointed. The room cleaning was terrible, we found a dirty pair of boxershorts in the room, there was hair in the bath tub and they only changed the bedding once in...
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