The hotel had an awesome view, the concierge and desk staff were awesome accommodating and knowledgeable. My stay was very comfortable in a CLEAN SAFE area. Returning to our hotel each evening was a slice of heaven. NOLA probably has the best food restaurants per capita on the East coast. A couple improvements would be to the housekeeping staff, they... More

I chose the hotel over several of the other SPG properties in area due to price (cheaper than W) and Westin brand (generally nicer than Sheraton). The pre-paid price was a good value. They are all located in more or less same area so that it is really not a factor. The common areas are very nice. All employees (front... More

The hotel was very nice, clean, good location, however, the elevators were a disaster. I don't know what the problem was, but unless it was very late at night.... you had to wait forever for an elevator. They had four elevators, but apparently it was not enough for the number of guests in the hotel.

We enjoyed our stay at the Westin for 2 nights for our first trip. I was very pleased with the hotel. It's in a great location for exploring the French Quarter. Just a short walk to Café Du Monde and the Natchez Riverboat. The street car is right out side the door. The valet and front desk were both very... More

My family stayed in rooms 1505 & 1506 this week. We had a great stay at the Westin, from the valet to front desk, everyone was friendly and efficient. The rooms are very large, both were doubles. Very comfortable bedding, clean - the bathroom is quite large, too, with plenty of counter space. We walked to Café du Monde, short... More

The best thing about this place is the location to the French Quarter (and it's across the street from Harrah's casino). They had a two headed shower that seemed like a great idea, but if you flushed the toilet, the water pressure dropped big time and it was like sitting under a flower vase. We had a river view room... More

I had read all of the reviews and new that this was not the pinnacle of the Westin properties; however, I knew what I was heading for and the hotel met those expectations. The pool is on the 29th floor and is great - not incredibly clean, but a wonderful view. The location of the hotel is great - within... More

Be prepared to be confused upon check in. You pull up to the front door and figure the lobby is inside....wrong, it's on the 11th floor. If you self park ($18 a day) you have a 50/50 chance of taking the wrong elevator, which doesn't go to the 11th floor. so you head to floor one and try to locate... More

Went to New Orleans for a conference. We stayed here on 21 floor. The conference was at the hotel. The room has a great view of the river. It also had strange musty Oder the hotel looked worn, and needed new carpet. Location was key, and the Westin was walking distance to almost everything. Front desk was very personable and... More