Since I got such a great price (at the hotel website) I was a little skeptical regarding what I would encounter when I finally arrived at the hotel. We arrived very early and were immediately offered a room as long as a handicap room was amenable.( no biggie). However upon entering the room It must have been 80 degrees. When... more

When my company's travel agency booked this hotel on 11/9/09, the confirmation stated that I could cancel "3 days prior to arrival" to avoid charges. On 11/10/09, we tried to cancel and the hotel said their policy states cancellation is "30 days prior to arrival". We contacted the hotel manager who refused to just let us cancel. I guess they... more

I had read some of the reviews here before booking my trip. I arrived a bit early but they were happy to let me check in. The front desk staff were very friendly, pleasant and professional. They gave me an upgrade to a mini suit, which was nice. I took pics of the room. I was on the 16th of... more

This Hilton Garden Inn is a great hotel. The location couldn't be better because being in the Business District of New Orleans makes it more affordable than the hotels of the same category that are located in the French Quarter. At the same time, it's just 2 blocks from the French quarter, so it's perfect for someone who is going... more

Great service, overall happy with the hotel. Stayed on the business level, which was excellent. more

The rooms were nice, close, but not too close, to the French Quarter. Street Car stop 1/2 block away. The desk attendants, although very friendly, knew very little about the city they were in, in regards to transportation, restaurants, sightseeing. As this was our first trip to New Orleans, we we sort of hoping for better information. The A/C in... more

I enjoyed my stay here. The bed was very comfortable. Room was clean. Service was very nice. Everyone said hello, good morning, how are you? I would of given it 5 stars but it is a bit on the other side of the french quarter. Quick walk to Harrahs, mothers etc. I left a personal item at the hotel and... more

First of all...do yourself a favor and if you have a car, take the valet service. Now, whether or not you have a car, do yourself a favor and use the massage chair in the garage area. It's there for you to enjoy. I wasn't sure, so I went and sat in it. When a parking attendant came by, I... more

A friend and I chose to stay here because of Hilton membership, and the rate wasn't bad either. We also chose to stay here because of other reviews on tripadvisor and from the said location (only a few block from the french quater). The hotel itself was unique, quiet, and clean. The rooms were very basic and somewhat on the... more