A friend of mine recently came down from Utah and had never been to New Orleans so we decided to take a road trip (Im from Dallas). After strolling Bourbon and the surrounding area for a while we decided to go ahead and check-in at ther hotel. When we arrived, the FD agent (Erica) could not find our reservation (I... more

Its a great location for the value! Staff is always freindly and helpfull and you can't beat it for the cost. more

We live about 4 hours from NO, and when I found the 2 for 1 special last saterday morning, well, we just hopped in the car and went! The location to the FQ is fantastic and it has the St charles streetcar stop right at the front door, taking you to theGarden district. The special included FREE valet parking (a... more

I've been a business traveler to New Orleans since Hurricane Katrina. I've predominately stayed at the Royal and their sister hotel, Queen and Crescent. Until recently everything was OK till they overcharged my credit card and would do NOTHNG about it, instead I got attitude from the manager herself. (I've spent 20,000+ over the years) Every time I came there... more

We stayed at this hotel on the spur of the moment and it was great. Good location and the rooms were wonderful. Had a great time. Will stay there everytime we go to New Orleans!!!!!!!!!!!!!!!!!!!!!!!!!!! more

Placed our reservation through Hotels.com and when we arrived the hotel was over booked. Erica went above and beyond to get us a room at another near by hotel. She was very professional and was the only person at the front desk juggling a number of things. She was very effiecient and pleasant and changed a negative situation into a... more

GOOD: -great location, right at St. Charles and Canal -quite clean -one of the most comfortable beds we have ever slept in -very air conditioned, which is necessary in the heat of New Orleans -friendly staff BAD: -valet was sort of slow (the parking lot seems very far away form the actual hotel), and you don't really have any other... more

I enjoyed staying at the Royal St. charles Hotel. The location was close to the french quarters, aquarium, bourbon, and the street car was right on the corner by the hotel. I came with my girlfriend and my son when I checked in I asked Erica for information on the aquarium and zoo. She was a big help. She printed... more

customer service were very nice and very helpful they were very helpful in checking me earlier and valley parking my car and bring it in a timely manner location is very nice with conveninence to major attractions more