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Royal St Charles Hotel


Hotel class 3.0 of 5
135 St Charles Avenue, (formerly Clarion Collection Royal St Charles Hotel), New Orleans, LA 70130
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Reviews you can trust

64% Recommend
3.5 of 5 stars 183 reviews
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All (183)
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5 of 5 stars
Ocean Springs, MS
31 Aug 2009 | Trip type: Friends getaway

This hotel is truely beautiful....wonderful staff, amazing gym, perfect location. Just close enough to Bourbon Street, yet far enough away that you can get away. We had a wonderful time, and will definitely stay there again! more

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4 of 5 stars
Dallas
30 Aug 2009 | Trip type: Couples

A friend of mine recently came down from Utah and had never been to New Orleans so we decided to take a road trip (Im from Dallas). After strolling Bourbon and the surrounding area for a while we decided to go ahead and check-in at ther hotel. When we arrived, the FD agent (Erica) could not find our reservation (I... more

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4 of 5 stars
southrn_charm
30 Aug 2009 | Trip type: Friends getaway

Its a great location for the value! Staff is always freindly and helpfull and you can't beat it for the cost. more

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4 of 5 stars
NW FLORIDA
26 Aug 2009 | Trip type: Couples

We live about 4 hours from NO, and when I found the 2 for 1 special last saterday morning, well, we just hopped in the car and went! The location to the FQ is fantastic and it has the St charles streetcar stop right at the front door, taking you to theGarden district. The special included FREE valet parking (a... more

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1 of 5 stars
Michigan
20 Aug 2009 | Trip type: Business, Solo travel

I've been a business traveler to New Orleans since Hurricane Katrina. I've predominately stayed at the Royal and their sister hotel, Queen and Crescent. Until recently everything was OK till they overcharged my credit card and would do NOTHNG about it, instead I got attitude from the manager herself. (I've spent 20,000+ over the years) Every time I came there... more

Management response from
RSCHotelManagement, General Manager

Good Afternoon Sir or Madam, I am terribly sorry to hear that your credit card was over charged. Unfortunately, I do not personally recall speaking with you. I do my very best to handle all guest relations personally and promptly. I am unable to be on property 24/7, but all of my staff has been instructed not to hesitate in...

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5 of 5 stars
Arkansas
16 Aug 2009 | Trip type: Family

We stayed at this hotel on the spur of the moment and it was great. Good location and the rooms were wonderful. Had a great time. Will stay there everytime we go to New Orleans!!!!!!!!!!!!!!!!!!!!!!!!!!! more

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4 of 5 stars
NEW ORLEANS
16 Aug 2009 | Trip type: Couples

Placed our reservation through Hotels.com and when we arrived the hotel was over booked. Erica went above and beyond to get us a room at another near by hotel. She was very professional and was the only person at the front desk juggling a number of things. She was very effiecient and pleasant and changed a negative situation into a... more

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5 of 5 stars
Toronto, ON
16 Aug 2009 | Trip type: Couples
1/1 found this review helpful

GOOD: -great location, right at St. Charles and Canal -quite clean -one of the most comfortable beds we have ever slept in -very air conditioned, which is necessary in the heat of New Orleans -friendly staff BAD: -valet was sort of slow (the parking lot seems very far away form the actual hotel), and you don't really have any other... more

Management response from
RSCHotelManagement, Manager

Thank you for your kind remarks! Yes, we do have a bar that we lease out in our lobby and it draws a crowd on the weekends, but we keep the crowd under control and do not allow it to interfere with our hotel guests. The majority of our 2nd floor rooms do have balconies and we get quite a...

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3 of 5 stars
Memphis
13 Aug 2009 | Trip type: Business

I enjoyed staying at the Royal St. charles Hotel. The location was close to the french quarters, aquarium, bourbon, and the street car was right on the corner by the hotel. I came with my girlfriend and my son when I checked in I asked Erica for information on the aquarium and zoo. She was a big help. She printed... more

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4 of 5 stars
aheg
13 Aug 2009 | Trip type: Business, Solo travel

customer service were very nice and very helpful they were very helpful in checking me earlier and valley parking my car and bring it in a timely manner location is very nice with conveninence to major attractions more

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Royal St Charles Hotel Also Known As

  • Royal St Charles New Orleans
  • Hotel Royal St Charles
  • Clarion New Orleans
Address: 135 St Charles Avenue, (formerly Clarion Collection Royal St Charles Hotel), New Orleans, LA 70130