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Holiday Inn Downtown Superdome


Hotel class 3.0 of 5
330 Loyola Avenue, New Orleans, LA 70112
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Reviews you can trust

73% Recommend
4.0 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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5 of 5 stars
Harahan, LA
6 Nov 2009 | Trip type: Couples

Every time I come into the city we stay at this hotel. The staff is very friendly and helpful. The rooms are very clean and up to date. All the rooms I have stayed in have all the amenities, including coffee maker, ironing board and microwave. The street car dining has a delicious menu that is ever changing. The hotel... more

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4 of 5 stars
Houston
5 Nov 2009 | Trip type: Business, Solo travel

I can stay anywhere in New Orleans, but I prefer to stay at the Holiday Inn Downtown Superdome. The staff is incredibly attentive to my needs and goes out of their way to make me feel at home. There is a restuarant on site as well as a cozy lounge. With parking at a premium in New Orleans it is... more

Management response from
Christine Miller, Manager

Thank you for taking the time to write a review. We really appreciate you selecting the Holiday Inn Downtown Superdome when in New Orleans. There are MANY staff members who have been with the property a number of years and sincerely enjoy being here and serving our guests. We know that this is the key to our success. We look...

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2 of 5 stars
Hot Springs, Ar
4 Nov 2009 | Trip type: Business, Solo travel

Checked into the Holiday Inn Superdome tonight and very surprised at the condition of the floor I am staying on. The carpets are dirty and the furniture in the room is worn out and pathetic looking. I would suggest going elsewhere if you want nice furnishings and better conditions for what is supposed to be a three star hotel. more

Management response from
Christine Miller, Manager

Thank you for taking the tme to write a review. We truly respect the opinions and experiences shared by our guests on Tripadvisor. We distribute and circulate all reviews and address the areas of concern. Unfortunately, this occurs after the review is posted. Providing the property, the information while you are here allows us the chance to have your experience...

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3 of 5 stars
michigan
23 Oct 2009 | Trip type: Couples

Upon arrival of my honeymoon--after the airlines screwed up our flight and we missed our plane; we get to the hotel and there is no king size bed like we ordered and the double that we were given was not made up. After giving us another room (still a double) we were told that's all they had check back in... more

Management response from
Christine Miller, Manager

Thank you for your review. We apologize for the rough start. It sounds like the situation was "made right" in your eyes. Hopefully, when your travel plans call for New Orleans again, you'll consider us.

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5 of 5 stars
Crestview,Florida
21 Oct 2009 | Trip type: Couples

Great experience! Upon arrival we were greeted by friendly staff members who took care of all our questions and needs. Our room was clean and welcoming. The Sunday morning brunch is well priced and the food was excellent. The hotel is centrally located. It is close to the Superdome and the French Quarter making it easy to get around. They... more

Management response from
Christine Miller, Manager

Thank you for taking the time to share your experience. The Superdome and the arena are great attractions in our immediate neighborhood. Thankfully, as you mention, New Orleans has a compact downtown and there are many fine dining and entertainment options within minutes of the front door.

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2 of 5 stars
NorthAmerica
19 Oct 2009 | Trip type: Business, Solo travel

I have read other reviews and it is PAINFULLY apparent I was placed in a VERY OLD DECREPIT room. On the 14th floor .... there were stains in the hallway carpet from the overhead airconditioning system wher it HAD and WAS still leaking. In my own room the carpet FELT 'icky' and the bathroom WAS dirty in corners, etc. The... more

Management response from
Christine Miller, Manager

Thanks for your review. Your comments have been shared with the team. The general manager as well as the housekeeping team and maintenance crew are aware of the issues you have raised and are addressing them. I'm so sorry you stayed a week in a room that had the deficiencies listed. We do not claim to have flat screens in...

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4 of 5 stars
Louisiana
16 Oct 2009 | Trip type: Friends getaway

I prepaid when I made the reservations because I got a better rate. Upon check in, I paid cash for the parking at the front desk and was given a parking pass. When checking my credit card statement, I noticed a charge for parking. I called the hotel and was told that unless I had a receipt for parking the... more

Management response from
Christine Miller, Manager

Thank you for staying with us at the Holiday Inn Downtown Superdome. Thanks also for taking the time to write a review. We take great pride in all of our employees, so your comments are of great concern to us. Our front desk staff is raher small, so it shouldn't be too difficult to pinpoint the individual who checked you...

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4 of 5 stars
new orleans
14 Oct 2009 | Trip type: Couples

This isn't the first time we've stayed at the H.I. Superdome and it won't be our last. They have upgraded most of their rooms with flat screen televisions and their outside pool is the largest in the Central Business District. Its proximity to the French Quarter makes it a convenient location to most every venue. They have free shuttle service... more

Management response from
Christine Miller, Manager

Thank you so much for your review and your loyalty. We sincerely appreciate them both.

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5 of 5 stars
FLORIDA PANHANDLE
14 Oct 2009 | Trip type: Family

I found this hotel when I was looking for something near the Superdome with a pool...Keep in mind that lots of hotels in New O do NOT have pools and if you have two children and a wife that needs to keep her sun-tan, then this is a perfect hotel for you. We stayed on same floor as the pool... more

Management response from
Christine Miller, Manager

We're so glad you enjoyed your stay with us. Thanks for the great review. Our FREE area shuttle is definitely one of the main differences between us and many hotels in the city. The pool is also large and really refreshing after exploring the city. Our parking fee is definitely a value in a city where parking fees can get...

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5 of 5 stars
Lake Charles, LA
12 Oct 2009 | Trip type: Family

We stayed at this property with our two daughters (8 and 4). The experience was awesome from the word go. The staff was extremely helpful upon check in and our room was perfect when we got in. We ate at the restaurant in the hotel and the staff there was wonderful as well. The hostess even sat down and fed... more

Management response from
Christine Miller, Manager

Thank you so much for your review. We definitely strive to be family friendly. It's actually a part of our tradition and history. We look forward to seeing you next time!

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Holiday Inn Downtown Superdome Also Known As

  • Downtown Superdome Holiday Inn
  • Holiday Inn New Orleans
  • New Orleans Holiday Inn
  • Holiday Inn Superdome
Address: 330 Loyola Avenue, New Orleans, LA 70112
Hotels in New Orleans Holiday Inn Downtown Superdome
4.0/5.0
76