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All 149 New Orleans hotels »

W New Orleans - French Quarter

4.0 of 5
316 Chartres St, New Orleans, LA 70130
Hotel amenities
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Ranked #62 of 149 hotels in New Orleans
3.5 of 5 stars 397 Reviews
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397 reviews from our community

What travellers say about this hotel
  • Bourbon street(12)
  • Very small(6)
  • Next morning(6)
  • Maid service(5)
  • Friendly and helpful(5)
  • Front desk staff(4)
  • Great location(4)
  • Courtyard room(3)
  • Really nice(3)
  • Carriage house(3)
Traveller rating
    147
    107
    67
    41
    35
Only show reviews for Family (34) | Couples (151) | Business (78)
Date Rating
DaveNYC_001
New York City, New York
2 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

Writing this review a bit late, as my wife and I visited late last summer (August 2011). First off, I was indeed initially concerned because I learned of the lack of of room service / on-site dining after having booked (I am not sure of the situation 6 months later). That being said... There were several small local restaurants just... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
6 February 2012

Hello DaveNYC_001, Thank you for sharing your review. I am thrilled to hear how much you enjoyed your stay with us at W French Quarter! You stayed in our newly designed Jazz Room- once our renovation is complete this summer, we will also have Tarot rooms. We'd love to welcome you back to enjoy our new facade, we think you'll... More

dkuntz
Minneapolis
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The staff at the W was very welcoming and accommodating given the current renovation. We were upgraded to a Spectacular room with a nice balcony, simply by asking. The front desk staff, valets, and housekeepers were all very friendly. Our room was comfortable and spacious enough. One can't expect to find giant rooms in the French Quarter. While we would... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
26 January 2012

Hello dkuntz, Thank you for sharing your W Experience! I am thrilled tp hear how much you enjoyed your stay with us, and I'm glad our Talent left a wonderful impression on you. As you know, we are excited to unveil our newly renovated property soon, and we'd love to welcome you back to enjoy the new restaurant it will... More

OceanportNJ
New Jersey
1 review
2 helpful votes
2 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

Do you want to feel like they do not listen to a word you are saying? Feel like being shuffled around to three rooms but still getting the same issue? Well then come to the W French Quarter! I booked my room and used starpoints to upgrade to a "spectacular" room with only one request...please be away from noise (elevator,... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
26 January 2012

Hello OceanportNJ, Thank you for letting me know these details of your recent stay with us. Please accept my sincere apologies, I agree that the challenges you faced are unacceptable. We value you as a Starwood Preferred Guest, please email at wfqcservice@whotels.com if there is anything we can do to make things right. All the best, Arianne More

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Anne M
Kansas City, Missouri
Contributor
17 reviews
2 helpful votes
4 of 5 stars Reviewed 16 January 2012

I read the comments and was skeptical about staying here, nevertheless, because of location we did. This hotel is VERY NICE and the pictures do not do it justice! The room was very clean and was beautiful. I was worried about noise - we were pretty far from the elevators and heard NO noise at night! The only reason I... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
26 January 2012

Hello Anne M, Thank you for sharing your W Experience! I am so glad to hear how much you enjoyed your stay with us. We agree that the courtyard is a wonderful place to lounge and unwind. Currently the W French Quarter is undergoing an exciting renovation, and we'd love to welcome you back soon to see our new facade,... More

David H
Glen Rock, New Jersey
1 review
1 helpful vote
3 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

After reserving the W I was excited at the prospect of staying at a 4+ star resort in the French Qtr of New Orleans. Upon arrival I noticed that the reception area was very small. When we got to our room it was small (understandable due to it being in the city) but more importantly it was worn down. The... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
16 January 2012

Hello David H, thank you for letting me know these details of your recent stay with us. W French Quarter is currently undergoing an exciting floor to ceiling renovation, and some of our normal amenities including the restaurant are in transition. I apologize for the challenges you faced, and we would love the opportunity to make it up to you.... More

careerdagger
Long Island, NY
Contributor
13 reviews
3 helpful votes
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

The hotel is in a fabulous location in the French Quarter, just a few blocks away from the action on Bourbon but far enough that you don't hear the noise. It is a peaceful retreat. The room was very spacious and clean. The courtyard was beautiful and the pool was amazing. It was kept very warm so that I was... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
3 January 2012

Hello careerdagger, Thank you for sharing your review! I am thrilled you took advantage of our complimentary Acura service, and indulged in a dip at Wet. I really appreciate the compliments to our Talent! We are currently undergoing a full renovation, and would love to have you back to enjoy our new bar and restuarant, Summer 2012. Happy New Year,... More

Rebecca E
Houston, Texas
Contributor
14 reviews
1 helpful vote
5 of 5 stars Reviewed 30 December 2011

The W is a great Hotel in a perfect location! Walking distance to almost everything. The room was comfortable, clean and cozy. It had a neat window that opened to the courtyard. It was small, but then again we didn't come to New Orleans to stay in our hotel room! Can't wait to come back! More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
3 January 2012

Hello Rebecca E, Thank you so much for taking the time to share your review! It's wonderful to hear how much you enjoyed staying with us at W French Quarter! We're glad you love the courtyard as much as we do, it's our favorite place to unwind. W French Quarter is getting a makeover, with renovation complete by next summer,... More

HappyMusafir
Columbus, Indiana
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Minutes away from anywhere you would want to go in the French Quarter, and their complimentary shuttle service is also really helpful. The have a gorgeous courtyard and we spent a wonderful evening hanging out in the courtyard sipping on wine. However, they don't have a gym and the rooms are kinda small, both probably due to the location. But... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
3 January 2012

Hello HappyMusafir, Thank you for posting your W experience. I am so glad you enjoyed lounging in the courtyard and exploring New Orleans in our complimentary Acura service. W French Quarter is currently undergoing a full floor to ceiling renovation, and we hope to welcome you back to enjoy our new facade, we think you'll love it. All the best,... More

Joye B
Charleston, South Carolina, United States
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 27 December 2011

This was one of the best places we have ever stayed in. The employees were fantastic.K.C., Tony D. Krystal Bell and Paris Hurst were there for every need. Ever person that we came in contact with always had a smile and were eager to help. I can not wait to go back. If you are planning a trip, this is... More

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Adam G
Orlando, Florida
1 review
5 of 5 stars Reviewed 19 December 2011

We came for 3 nights in mid-December 2011 and had a great time. The hotel was undergoing rennovations, but we didn't hear, see anything and were not bothered in any way by construction. The staff from the front desk to the members of the valet area were extremely knowledgeable about the city and places to eat, see, and how to... More

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WFrenchQuarter, W Hotels of New Orleans at W New Orleans - French Quarter, responded to this review
28 December 2011

Hlelo Adam G, Thank you for sharing your review, and for staying with us during this exciting time of renovation. I am thrilled to hear that you enjoyed discovering new areas of new orleans and retreating to your guestroom. I also appreciate your compliments to our Talent. We hope to welcome you back soon! All the best, Arianne More

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W New Orleans - French Quarter Also Known As

  • w New Orleans
  • w Hotel New Orleans
Address: 316 Chartres St, New Orleans, LA 70130

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W New Orleans - French Quarter
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