The absolute best part about this hotel is the amazing location right at the end of Bourbon Street. The rooms were of average quality. There were some stains on the carpet and the bathroom and vanity were very small. The TV was also beautiful but there wasn't any place inside the room to plug an Ipod in to play. One... more

hotel was beautiful..this much is true..great staff for the most part..but in the end we were overcharged by a thousand dollars and when we called to fix the situation WE were talked to SO RUDELY i honestly couldnt even believe it. after hours spent trying to fix the problem i asked if we could have some sort of discount considering... more

Staff was great ,check in easy, room service on time,concierge got reservation to cuvee restaurant, and 1 bedroom suite was great value. more

Ritz Carlton is in its own league. They always go above and beyond the call. I really enjoy going to all different Ritz Carltons. more

The staff is friendly and eager to please, but I was very uncomfortable walking around the hotel's neighborhood at night. While the Ritz is located on the edge of the French Quarter, it is literally the seedy side of town. It's location is unfortunate because it requires you to walk at least 10 to 15 minutes to get anywhere. We... more

I stayed for a much needed week of relaxation. Reading previous reviews, I opted for club level accommodations and was not disappointed. The club level (indeed an entire separate wing of the hotel) is beautiful with larger rooms and great bathrooms. Yes the bathtubs are huge, but unfortunately I was unable to enjoy as the hot water was not quite... more

We stayed here on two separate occasions with 5 days in between stays. The staff was always extremely friendly and helpful and never failed to greet us. The beds were very comfortable and the linens very soft. The rooms were a nice size and very comfortable and clean. I did like my room on the first stay better than the... more

The Ritz Carlton on Canal Street is the place to stay when visiting New Orleans! From the time that I arrived to the end of the stay was great! When I arrived at the Ritz Carlton, the bailsmen immediately opened my door with a greeting; they tagged my luggage and stated that they would be up to my room shortly.... more

Yep, you read that correctly. During our weekend stay at the Ritz, we were treated to some extra guests in our adjoining rooms. After returning to our rooms during the second night of our stay, we saw not one, but at least two mice. This is something that I would find unacceptable at any hotel, and I am still in... more