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All 149 New Orleans hotels »

The Ritz-Carlton New Orleans

4.5 of 5
921 Canal Street, New Orleans, LA 70112
Hotel amenities
Ranked #11 of 149 hotels in New Orleans
4.5 of 5 stars 532 Reviews
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532 reviews from our community

What travellers say about this hotel
  • Club level(21)
  • French quarter(16)
  • Very nice(8)
  • Davenport Lounge(7)
  • Bourbon street(7)
  • Room service(6)
  • Common area(6)
  • Great Place(4)
  • Valet parking(4)
  • Hardwood floors(4)
Traveller rating
    274
    129
    57
    49
    23
Only show reviews for Family (55) | Couples (185) | Business (117)
Date Rating
BWR269
Dallas, Texas
Senior Reviewer
10 reviews
4 of 5 stars Reviewed 13 February 2012 NEW

I loved the bar lounge. With some of the best tea I've ever had and a live harpist, it was a unique stay! More

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Airmay
Chicago
Contributor
12 reviews
8 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

I stayed at the Ritz in New Orleans for a week in January (primarily work related, but stretched some personal time into the stay). The rooms and the hotel were 'fresh' and updated...very comfortable and clean. The bar/lounge has live music several nights a week, which was great jazz and a real treat. The food at the bar/restaurant was delicious.... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
10 February 2012

Thank you for taking the time to share your experience at The Ritz-Carlton, New Orleans and we are pleased that you enjoyed our newly renovated rooms and our culinary team's offerings. We are pleased to learn that your extended stay was a memorable one. Your review is incredibly important to us as a hotel that prides itself on providing the... More

Jimbob44
Birmingham, AL
Senior Reviewer
10 reviews
6 helpful votes
5 of 5 stars Reviewed 5 February 2012

My wife and I just returned from a two night stay our daughter gave us (with her Marriott Points) as a Christmas present. From arrival to departure the staff was welcoming, helpful and professional. Our comfortable, well appointed room looked out over the courtyard which was colorful and inviting. Morning coffee and croissants on the courtyard was very pleasant. Some... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
6 February 2012

Thank you for taking the time to share your experience at The Ritz-Carlton, New Orleans. We are pleased to learn that your stay was a memorable one. Your review is incredibly important to us as a hotel that prides itself on providing the finest service and facilitates in the city. Thank you for helping us, we appreciate your feedback and... More

gooddogStavanger
Stavanger
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed 4 February 2012

Who requires booking by fax theese days? Who replies in sloppy, unreadable hand scribbling on the said fax? What kind of hotel requires the full time effort of one person for one month in advance for booking a weeks reservation in connection with a seminar? The Ritz-Carlton New Orleans Hotel. You just do not want to stay there, no matter... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
6 February 2012

We regret that your stay was less than memorable and hope to earn back your business. We are sorry to hear that you had challenges and that we did not live up to your expectations. We sent you a note, since your contact information is not available on www.tripadvisor.com. We would love to hear from you. Please feel free to... More

Californianative123
Tiburon, California
Senior Contributor
49 reviews
28 helpful votes
5 of 5 stars Reviewed 1 February 2012

I have stayed in many hotels (see my reviews on tripadvisor), and this ranks up there as perhaps on of the most luxurious hotel experiences I have had. Keep in mind that I was in a suite, so if you have a regular room, it may not be the same, but overall, this hotel was fantastic. The bed and bathroom... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
3 February 2012

Thank you for taking the time to share your experience at The Ritz-Carlton, New Orleans and we are pleased that you enjoyed our newly renovated rooms and our culinary team's offerings. We will share your notes with them. We are pleased to learn that your stay was a memorable one. Your review is incredibly important to us as a hotel... More

solomentehawaii
La Jolla, California
Senior Contributor
28 reviews
53 helpful votes
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

I tagged along on my husband's work trip (not expensed) and had a great time. I think we made the perfect choice. PROS: 1. Location is fantastic. If you head out the back entrance you are a block from Bourbon street, yet when you return home you feel a world away, which is fantastic when you see how seedy some... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
1 February 2012

Thank you for taking the time to share your experience at The Ritz-Carlton, New Orleans and to offer helpful advice to other travelers. We feel certain that the information will prove helpful to others. We are pleased to learn that your stay was a memorable one. Your review is incredibly important to us as a hotel that prides itself on... More

sharem57
Chicago, Illinois
Senior Contributor
22 reviews
7 helpful votes
3 of 5 stars Reviewed 30 January 2012

travel alot, alot of "high end" hotels. Didnt really find the RC in NOLA to have the spark of a toop tier hotel. the room was average, though comfortable. I hate it when there is no coffee maker in the room. I expect a high end coffee maker in a Ritz property but many thimes ther is not any ocffee... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
1 February 2012

We regret that your stay was less than memorable and hope to earn back your business. Please feel free to contact Mr. Matthew Helms at the hotel directly (504-524-1331) if you would like to discuss the issues further. We would like the opportunity to earn back your business and hope that you will give us a second chance. More

NDWHoustonTX
Houston, Texas
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012

We attended a wedding in the French Quarter and stayed at the Ritz-Carlton New Orleans. Though the more negative reviews made us a bit wary, our friends' experiences at other hotels in the Quarter made us realize that we had definitely made the right choice. This may not be the fanciest nor the most luxurious of the Ritz-Carlton properties, but... More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
1 February 2012

Thank you for taking the time to share your experience at The Ritz-Carlton, New Orleans. We are pleased to learn that your stay was a memorable one and that you enjoyed our courtyard, newly renovated rooms and service. Your review is incredibly important to us as a hotel that prides itself on providing the finest service and facilitates in the... More

clarej2610
Las Vegas, Nevada, United States
Senior Reviewer
9 reviews
6 helpful votes
2 of 5 stars Reviewed 28 January 2012

first trip to New Orleans, thought we'd do it in style. the hotel is centrally located, clean but the service is terrible. our experience in the hotel restaurant was laborious and over priced. I hate it when hotels milk their guests for every penny they can make just because...they're greedy. More

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RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
30 January 2012

We regret that your stay was less than memorable and hope to earn back your business. We are sorry to hear that your experience in our restaurant was challenging. Please feel free to contact the Director of Operations at the hotel directly if you would like to discuss any of the issues further. 504-524-1331 We would like the opportunity to... More

dhooptalab
Tampa, Florida
Senior Contributor
31 reviews
6 helpful votes
3 of 5 stars Reviewed 21 January 2012

I was actually quite disappointed with my stay here, after looking forward very much to staying in the Ritz for the first time. The ambiance was generically elitist, and the rooms provided nothing extraordinary (with the exception of two bedtime chocolates). If you find room service annoying in the morning, you'll be even more annoyed here, where they come to... More

Was this review helpful? Yes
RitzManagement, Manager at The Ritz-Carlton New Orleans, responded to this review
30 January 2012

We regret that your stay was less than memorable and hope to earn back your business. We are sorry to hear that we did not live up to your expectations. Please feel free to contact the Front Office Manager or Director of Operations at the hotel directly if you would like to discuss any of the issues further. 504-524-1331 We... More

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The Ritz-Carlton New Orleans Also Known As

  • New Orleans Ritz Carlton
  • Ritz New Orleans
  • Ritz Carlton New Orleans
  • Ritz-Carlton New Orleans
  • New Orleans Ritz
  • New Orleans Ritz-Carlton
Address: 921 Canal Street, New Orleans, LA 70112

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The Ritz-Carlton New Orleans
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