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BEST WESTERN Avalon Hotel and Conference Center

10100 I-10 Service Road, New Orleans, LA 70127
Hotel amenities
Ranked #119 of 149 hotels in New Orleans
3.0 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    5
    14
    6
    14
    6
Date Rating
Karl T
LaVergne, Tennessee
1 review
1 of 5 stars Reviewed 22 January 2012

I stayed here on my first trip to New Orleans. This was November 2010. It was cold and the heater in the room did not work. It only blow cold air. I reported this to the front dasks. When the man came up, he could not fix it, so he gave me a small space heater. I was not moved... More

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HenryJ56003
Houston, Texas
1 review
1 helpful vote
3 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

This was a mixed bag. The location is 15 min from the French Quarter. First room"s bath smelled like a sewer. Was told they had only 1 other room, but the parking lot was deserted. Changed rooms and found the 2nd room to be OK. It was clean and quite. The coffee shop is to be avoided. It has just... More

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sharp2198
1 review
2 of 5 stars Reviewed 18 October 2011

Very nice looking hotel, friendly staff, nicely done rooms BUT when you step off the elevator on the 7th or 8th floor the smell hits you. It was terrible. Was no better when we got to the room. Found mold and peeling wall around the a/c unit and mold behind peeling wallpaper in the bathroom. The toilet in the first... More

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RoapTripper3081
USA
Top Contributor
63 reviews
28 helpful votes
3 of 5 stars Reviewed 27 August 2011
1
person found this review helpful

Pros: The beds were okay, and breakfast was good. It was fairly close to the main part of New Orleans. Cons: The hotel smelled musty and moldy as if they had not yet fixed the water damage from Katrina. Its location was even worse. It was the only occupied building inquite a radius. The closest buildings, including a Days Inn,... More

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BFunk88
Jacksonville Beach, Florida
Senior Contributor
28 reviews
17 helpful votes
4 of 5 stars Reviewed 29 July 2011

Some friends and I made a weekend trip to New Orleans, and being unemployed college students at the time, we didn't want to break the bank by staying downtown. I chose this hotel almost entirely due to the price (and reviews). The hotel is pretty standard in all regards. Our room was comfortable enough, and very clean. The window was... More

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Mzsupreme
1 review
2 of 5 stars Reviewed 25 July 2011

We stayed for two nights, the bed linens and towels were damp from ac condensation causing our clothes to get wet. Staff said that all units had been checked so there has been problems. The carpet was also wet. It was just a wet mess causing a horrible odor!!!!! More

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_x_Kataleena_x_
Pensacola, Florida
1 review
5 of 5 stars Reviewed 13 May 2011

One of the most pleasant stays I've ever had. The hotel staff was friendly and efficient and the rooms very comfortable. The staff helped with odd requests (ie, housekeeping brought a vaccuum up the the room to suck the air out of my sisters storage bags when we left) and we just gennerally warm and accommodating. The restaurant was not... More

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nonna05
Cartersville, Georgia
1 review
4 of 5 stars Reviewed 3 May 2011

We stay in NOLA at least once a week and normally at 4 or 5 star hotels. But because we didn't book our travel in time, we were unable to get a room b/c of Jazz Fest, AIA Convention and a few other venues going on...so we ended up in NOLA East. I was skeptical at first...but after we got... More

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Jerry Tam, General Manager at BEST WESTERN Avalon Hotel and Conference Center, responded to this review
6 May 2011

Let me start by thanking you for your honesty regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure our guest's experience is satisfying. We are trying to teach them some working English, it just a slow process. Please know that we are taking your feedback to heart and focusing on improving. More

BethS38
Maumelle, Arkansas
1 review
1 of 5 stars Reviewed 6 January 2011

We were with a large group of folks who were in New Orleans for the Sugar Bowl. Before we arrived, we were told one of the elevators was out so we'd all have to be patient when going to our rooms. We were assured the second elevator would be fixed by the following day. Need I say that this never... More

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SuzieLee71
Brisbane, Australia
Senior Contributor
27 reviews
4 helpful votes
3 of 5 stars Reviewed 5 January 2011

The room and bathroom were really spacious and clean but the corridors had a slightly musty smell. There was no WiFi access in the room (WiFi only available in the lobby), but if you had a LAN cable you could access the internet in your room. The hotel was about a 15-20 minute drive to the French Quarter and there... More

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BEST WESTERN Avalon Hotel and Conference Center Also Known As

  • Best Western Avalon Hotel
  • Best Western New Orleans
  • New Orleans Best Western
Address: 10100 I-10 Service Road, New Orleans, LA 70127

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BEST WESTERN Avalon Hotel and Conference Center
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