We came in October and Stayed with a group of girls, when we first arrived the office staff was very rude and not helpful at all. We had 9 girls staying with us as we had the large suite and extra room. they told me at the time i booked the rooms that i was allowed 3 parking spots and... more

The rooms were clean but might have needed a fresh coat of paint. It was quiet but near the effervescence of Bourbon street. Free breakfest in the morning by the pool. The pool is great and our family was always the only one in it! Free parking wich is a plus. Very friendly welcom. more

This was a great location in the French Quarters. We were in walking distance to everything. We got lost on the way to the hotel but the receptionist guided us directly to the hotel. The room was small but the price was worth staying in a smaller room. The bathrooms were very small. If you're not looking for the finest... more

This place has the potential to be something exceptional. The location is fantastic and the courtyard is absolutely lovely. But, as the other reviewer said- staff is surly, depressed, resentful. Breakfast lady was a terror- infuriating my husband, and causing a lady with two small children to cry. C'mon people! There are so many hotels in the quarter. Don't you... more

Excellent location, property well designed to maintain the character and feel of the French Quarter not to mention existing structures of early N.O. Suggestions: Property needs minor repairs, updating, with Customer Service needing immediate attention. Employees all seemed most unhappy, the lady in charge of the breakfast was very rude to many, many guest. I noted this for two days... more

Moved from the Hilton to the Chateau, which probably magnified the difference. It was small, clean-ish (could do with freshening up) and basic. But there was also a big difference in price, which was why I moved from the Hilton. I would stay again if my goal was finding a cheap basic place to sleep, but I would probably pay... more

We arrived to New Orleans after a long flight after making a phone reservation directly with the hotel sales manager who told us that the rooms are available from 11 am. Since we arrived at 9am we left our luggage at the desk and went for a stroll round the city. We returned at 11:30 only to be told that... more

We have just returned from a 3 night stay during the French Quarter Festival (room 103). Let me begin by saying that we have been very loyal to the Chateau for our 15 years of traveling there and have recommended the Chateau to many friends & family. We were very disappointed at how the place has deteriorated. The carpet was... more

I stayed 4 nights while attending PyrateCon. The room was clean. There was no smell or smoke or anything else. The hotel is well located for enjoying the French Quarter. This is an old building. The bathroom is not spacious. If you are looking for shiny and modern, go to a chain hotel. If you are looking for a classic... more