I guess I will get my complaint out of the way first. On arriving at the hotel the woman at the front desk (who I believe may be the Manager) was so efficient the whole experience was cold and calculating and certainly wasn't welcoming. On departure the guy (night clerk I guess) was just as bad. Both of them had... more

We are in New Orleans almost every year and have stayed at this hotel many times. Since Katrina there has been a definite improvement in service and the kudos go to lyn Castenada the new manager. Calm, efficiant and friendly attitude from everyone there. more

My husband and I stayed at Place d'Armes for 5 nights. 3rd time to New Orleans but first time at this hotel. It was perfect. The location is great. Close to all the action but still very quiet at night. The pool was much appreciated to cool off after sightseeing. Frenchmen Street was within walking distance. I love the old... more

It's been a few months but if I remember rightly we got room 126. It's at the very back corner of the hotel complex, on the ground floor. It was damp and dingy. My travel partner may have got bed bugs. We stayed there for 2 nights in this room and then insisted on being changed to another room. We... more

My 17 year old daughter and I just got back from NO and stayed 3 nights in the Place D'Armes. The only negative I would give our stay was the $25.00 a day fee for valet parking plus another $3.00 tax on that each day. However, since we wanted to stay in the French Quarter, it turned out to be... more

I have stayed at many hotels in the French Quarter, and I always return to the Place d'Armes! I have finally decided that I won't stay anywhere else anymore! The service at the counter was fine, not overwhelmingly stellar but perfectly acceptable. They called us when our room was ready (early!!!) and they even had a wheelchair for us to... more

Have never stayed in the Quarter before, although I've been to NOLA several times. I loved the experience. The courtyard and pool were quaint and proved to be the perfect place to sit and relax off of the busy streets. We stayed in an interior room with a door off of the courtyard. The room proved to be much larger... more

My friend and I decided to spend a long weekend in New Orleans to catch up. We chose this hotel because of it's good reviews here, it's affordable price, and it's amazing location. We arrived on a Friday morning and we able to store our bags while we wandered around town. We had a double room with a window, but... more

You couldn't beat the location and the price! The hotel was in the middle of the French Quarter, so walking to all our New Orleans destinations was easy. We had an easy walk to public transportation, including the street cars. The company we took our swamp tour with picked us up at the hotel, as did the rental car agency... more