All of the staff was excellent. Jason, drove me on the free shuttle to and from the airport, was very helpful. I would recommend this hotel to anyone.
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- Best Western Madison
- Madison Best Western

All of the staff was excellent. Jason, drove me on the free shuttle to and from the airport, was very helpful. I would recommend this hotel to anyone.
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Great value for your money. We did not have a car, but the free shuttle service was a lifesaver. Only wish that we had known about it when we booked, so we could have saved the cab fare from the airport to the hotel. Hot tub was incredibly relaxing after a long day of exploring (may have been a little...
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Jason picked us up from the airport and was so awesome. He talked all about the beautiful city of Madison, which was helpful as I've never been here before. He was very knowledgable about the city and his love for it. We also so him a few times over the week stay and he always greeted us with a friendly...
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In Madison with a friend for an interview on campus. Excellent location, bordering the medical campus of UW. Also, only a 5-7 minute drive from downtown area.
Rooms were clean and comfortable, plenty of parking on site, and great breakfast. Appliance and fixtures were reasonably updated and worked well.
Only problem was our room was near the pool, which people...
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We appreciate your comments on your recent visit and are glad that you enjoyed your trip to Madison and your stay with us. Also, thank you for your comments regarding people entering the pool area until 12:30 am. Pool hours end at 10 pm because we do not want our poolside room guests to be interrupted with noise from that...
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Hotel was VERY busy, but staff was friendly and had everything under control. This property is about 2 miles from downtown, but the hotel runs a regular shuttle which we used twice. We also took a cab once ($11 plus tip) and took the bus once ($2 weekend fare). The 2 and 8 bus lines on Madison's Metro make regular...
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Thank you for taking time to write about your recent stay with us on your Madison trip. Our shuttle service is one of our guests' favorite amenities as visitors can get around the downtown area, to the sports venues and even to a local mall and area restaurants without worrying about parking (always a problem in Madison!) We are glad...
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This hotel is tired and in need of a facelift. They appear to be making some improvements in the lobby and the rooms had newer carpet and bedspreads. But, the beds themselves were like soup bowls and I an tired as a result of staying there.
I will say they are doing the best with what they have, the hotel...
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Thank you for commenting on your recent stay with us. We believe that a "guest first" attitude from our staff as well as a clean room and a good night's sleep are fundamentally important. I apologize that you did not rest well here. We purchased pillow top Simmons mattresses for our rooms specifically so our guests do not experience sleepless...
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I was in town for a grad school interview, so I was simply looking for the closest hotel for where I needed to be. I was pleasantly surprised by how nice and clean, and new, the hotel was. My room, in particular, was much larger than I had expected, and had all the amenities I wanted. Also, the staff were...
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Thank you from taking time from your very busy schedule (we hope your interview went well!) to comment on your stay with us. We want visitors to love our city as much as we do and we know that it starts with good old "Midwest hospitality" in our hotel. Jason exemplifies the service we want all our guests to experience....
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I had a great experience after I had a very hard time before I got here. Once I got here Jason was very nice and helpful with everything. He made it his goal to make my stay the best I have Ever had and he did! Im goin to recommend this place to everyone!!
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Travel has become more difficult in recent years and it has been our observation that guests often check in to our hotel exhausted and frustrated just from the "travel experience". I am glad that our associates, in particular Jason, were able to relieve a little of your stress and to make your stay more enjoyable. Thank you for your comments!...
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We stayed here for the WIAA High School girls state basketball tournament. This was my first time at this hotel. The shuttle service was very handy. Jason at the front desk was friendly and very helpful. The buffet style breakfast was delicious. I used the pool and hot tub which were very clean and relaxing. The room was clean but...
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Thank you for commenting on your recent stay with us during the WIAA Tournaments. That is an exciting time for participants, fans and the entire City of Madison and we are glad that you enjoyed your visit. We also appreciate your feedback on our shuttle service which many guests find very useful as it allows them to avoid the parking...
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We needed to be close to UW Madison Hospital which is 5 minutes away. We stayed quite a bit in February and March. Our room was always very clean and the beds/pillows very comfortable. Breakfast in the morning was excellent. Jason was very accommodating, friendly and made us feel like we were home!! :)
We will go back and would...
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Thank you for taking time to comment on your recent stay with us. It is our privilege to serve you. We take great pride when guests visiting UW Hospital find that our accommodations makes their trip easier. And, for you to consider us a "home away from home" is a tribute to a staff that welcomes and cares for all...
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