Polite and helpful staff Very clean rooms Beautiful hotel and landscaping Comfortable beds Convenient location to downtown and area malls Internet is easy to use and works well Best fitness center of any hotel I've been to more

This hotel is unlike any other Holiday Inn I've visited! It's fresh, airy, modern decor makes you want to visit Madison again and again. I'd really like to come back and host a cocktail party here for my friends. But anyway, the beds are comfortable, TVs are super sleek, and everything is just so nice and new. I LOVE the... more

Aside from being clean and convenient I always tend to utilize the Holiday Inn at the American Center because the people take such good care of us. We conducted a small business meeting the past few days and everything was handled extremely well. more

The #1 thing about the hotel was the cleanliness . We were blown away by that. the beds could not have been more comfortable ! I melted when I got tucked in at night !! also the work out facility was amazing perfect for a weekend getaway !! more

I stayed at the Holiday Inn Madison at the American Center last summer as did many of my extended family members. The service was excellent. Everyone was super friendly and helpful. The rooms were perfectly clean and spacious. The restaurant and bar was a perfect place to meet up with the group and get a drink or something to eat.... more

We were randomly selected as “guest of the day” and were upgraded to a larger quiet room on the 5th floor. Along with our “guest of the day” was a coupon for a free drink and a free breakfast buffet. The front desk staff were very pleasant. The room was very clean- it must be a fairly new hotel and... more

Our room was clean and spacious. We have two children 5 and under and they were able to run around in the room, and make use of the kid-friendly pool area. The staff was friendly and helpful. The hotel is in a safe location, and the east and downtown areas of Madison are easily accessable. more

We stayed at this hotel with our two young children and had a great time. The kids loved the pool and the palm tree that had water coming out of it. The hotel is very beautiful and modern. I recommend the breakfast buffet. The food was great! more

Easy access is the first pleasure of staying at this Holiday Inn! Avoiding downtown traffic is a plus! From the warm reception at the front desk to the excellent service at the bar/restaurant, we felt our business was appreciated. The tastfully appointed guest rooms we very comfortable, clean, and had all of the amenities to make our business trip feel... more