Hi Dawn, Thank you for giving us feedback from your recent stay. I'm glad you enjoyed our clean and newly decorated hotel. I am also happy to hear that the bed and pillows were comfortable. Please don't steal the pillows - we will order you new ones for $15 each. Contact me if you want to purchase a couple. On... More

I'm glad to see that you were pleasantly surprised by the location of the property and the amenities offered. The pond area is very nice and relaxing in the summer time, minus all the geese droppings! I appreciate your wonderful comments and will certainly share them with the team. We hope to see you on your next visit to Madison!... More

Thank you for the kind remarks about your recent stay. I'm glad to see that you enjoyed our newly renovated rooms and the delicious breakfast. I am also pleased to see your comments about the friendly and helpful staff members. I will be sure to share your review with the entire staff. We look forward to seeing you in the... More

Wow! Thank you for such a wonderful review. I'm glad to hear you enjoyed every aspect of your stay - a newly renovated room, a comfy bed, and a great breakfast. We definitely appreciate your kind comments and we look forward to your stay next year! Sincerely, Erica Waller More

Thank you for your wonderful remarks about our hotel. I'm happy to hear your family enjoyed everything we have to offer, inlcuding the expansive breakfast, pool area, and convenient location to restaurants and shopping. I will be sure to share your kind comments with my entire staff. We hope to see you on your next visit to the Madison area.... More

Thank you for your review. We are happy to see that you enjoyed your experience and found the hotel to be clean and comfortable. I noticed that you were able to endulge in the coffee and cookies, as well as the hot breakfast. I'm also glad to hear that the staff was able to help solve your internet connection issues.... More

Thank you for taking the time to share your feedback with us. I apologize that our hotel didn't measure up to other Country Inns during your stay. We have been working hard to change this. I'm glad you enjoyed the convenient location to WDE and restaurants! Sincerely, Erica Waller General Manager More

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the housekeeping concerns with our team, and I assure you we are working diligently to ensure a similar situation does not... More

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at our conveniently located hotel. I also noticed your comments about the friendly staff, comfortable rooms, and delicious breakfast. I will be sure to share your kind words with the rest of my staff. On behalf of our... More