Right from the front door and even before the customer service was superb. My wife and I were in town for an anniversary get away and the staff went out of there way to make sure we felt special. I called ahead and told them what we were coming into town for and the staff left a surprise in our... More

This hotel was in an excellent location. Friendly staff, rooms always clean and tidy, very quiet. The shuttle bus was a wonderful convenience. Breakfast was included which was great! Would definitely recommend this hotel!

Our family recently enjoyed our second stay at Hyatt Place. It was a short trip, but we took in both the farmers market and the Crazylegs race and the location so close to the capitol square was great. We'll be staying there again for a football weekend in the fall.

We stayed at the Hyatt Place Madison during a college visit trip April 18-20. Despite arriving for check in at midnight, we were greeted warmly and promptly by the staff. Every interaction we had with the staff was great - so helpful and friendly. Hotel is located just down the hill from the state capitol building. We were visiting U-W... More

We have stayed in many hotels in many places - but we have never been at a hotel where every member of the staff was extremely friendly and helpful! They all have a can do attitude and exemplify the saying "the customer is always right". The staff working the morning breakfast could not have been more on top of everything... More

Wonderful staff. Quiet, clean and classy accommodations. Would stay here again any time I'm in this area. Just down the street from the state capital. Many great restaurants and fun taverns in the neighborhood.

Easy access by car and convenient location with on-site parking garage. Friendly, knowledgeable, helpful staff provided great maps and made super recommendations for restaurants offering our preference of cuisine and within walking distance. Wonderful suggestions given for shopping and tourist activities. Ample room space with sectional sofa. Comfortable bed. Shower was huge and linens were of superior quality. A second... More

This is the first time we stayed at this property and it won't be the last. What a great place! The location is excellent - an easy stroll to the capitol and all the fun on State Street. Free shuttle was offered but we love to walk, so never used it. The room was huge and nicely decorated and best... More

So I don't stay at a lot of Hyatts, but this experience may change that. It is a modern, clean, up to date facility, with a built in dining area, with a full kitchen. Can do Nachos to Soup, breakfast/lunch/dinner or a snack. Had an indoor pool and workout room, with machines that were in perfect shape. Quiet room, firm... More