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Comfort Inn & Suites Airport

2.0 of 5
4822 E Washington Ave, Madison, WI 53704
Hotel amenities
Comfort Inn & Suites Airport
Ranked #36 of 62 hotels in Madison
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63 reviews from our community

    Trip type
Traveller rating
    29
    16
    12
    5
    1
Date Rating
Bloomington, Illinois
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 April 2013

A friend and I were in town for the Midwest horse fair. The hotel was very clean and every employee we came into contact with was pleasant and helpful. i would say parking was our biggest problem as the building was very long and we had to park in back and walk all the way around. Over all, very nice... More

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Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 April 2013

Fine for a quick weekend, but not a destination hotel by any means. I guess dingy would be the best way to describe it. Staff was very nice and helpful, breakfast was very good and the location was convenient to the interstate. But there was a definite odor in the halls/common areas. The rooms were spacious and comfortable, and did... More

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See 15 more reviews by MissSarahJ for Madison
Jewelynn, Manager at Comfort Inn & Suites Airport, responded to this review
9 April 2013

Thank you for taking time to comment on trip advisor. It is our goal to make sure our customers are 100% satisfied with our hotel. I will speak with our housekeeping staff in regards to the odor in the hallway. I can assure you we take all our comments very seriously and will take care of any odor problems immediately.... More

Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 March 2013

The check-in staff was very friendly and helpful - even offering to drive us to dinner. The room was very large, but the whole place smelled like sweet cigar smoke. The carpet was old and stained................................................

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See 2 more reviews by 4boys2013 for Madison
Jewelynn, Manager at Comfort Inn & Suites Airport, responded to this review
28 March 2013

Thank you for your feedback. We would happily move any guest that has a bad smell in their room so that we could airate the room for our next guest. Please make sure you bring this to our attention at the time of occurance so we can make your stay as enjoyable as possible. It is our goal to make... More

1 review
5 of 5 stars Reviewed 22 March 2013 via mobile

The hotel was convienently located near everything we needed to go to in Madison -great selection of resteraunts and shopping. The staff was very friendly and made sure we had what we needed to make our stay comfortable.

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Jewelynn, Manager at Comfort Inn & Suites Airport, responded to this review
28 March 2013

Thank you so much for your positive feedback. We are happy that your stay was enjoyable and hope to see you again in the future! More

Tomah, Wisconsin
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 7 March 2013

I stayed on a mon thru thurs in march. The hotel seemed ok. Staff at check in was friendly. Got to my room and noticed on my other bed there was white crusty stuff on the comforter. Odd since my boss found the same on his in his room. So I stripped the comforter from both beds and threw in... More

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Jewelynn, Manager at Comfort Inn & Suites Airport, responded to this review
10 March 2013

Thank you for bringing the matter of cleanliness to our attention. It is our goal to make sure all guests experience a pleasant stay while lodging out our hotel. Our housekeeping will be notified of the condition you described the room and if additional training is necessary for some of our staff we will take those measures to be sure... More

La Crosse, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 March 2013 via mobile

Pretty average hotel for around $80 nothing too special. Old TVs were a little disappointing considering I've stayed in much worse hotels with much better TVs. They had some issues with the Internet upon my arrival and ended up sitting in the lobby for over a half hour until it was fixed (not their fault but wasn't offered any sort... More

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Jewelynn, Manager at Comfort Inn & Suites Airport, responded to this review
10 March 2013

Thank you for your feedback regarding your stay. We are finishing up our room models and all of our rooms are scheduled to have new flat screen televisions within the month, along with many other new updates. Unfortunately, if you stayed with us on a night we were experiencing full occupancy you may have been put in one of rooms... More

Woodridge, Illinois
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 November 2012

I was traveling through Madison WI late in the evening (10pm) and was feeling very sleepy. I drove in to the Comfort Inn parling lot and it was almost full! Mye heart sank becasue I was afraid ther might not be a room. I went in and asked if they had any rooms. The guy at the desk said he... More

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Jewelynn, General Manager at Comfort Inn & Suites Airport, responded to this review
28 November 2012

We are so pleased that you enjoyed your stay with us! Please make sure you stay with us again in the future! Enjoy your holiday season! More

Cambridge, MA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 18 October 2012

I thought I was in love with this place the night I arrived. Warm baked chocolate cookies with chocolate chip candies. And nice people and a perfect location for less than $100 a night. Wow. I have family who live down the street and I thought I had found the ideal arrangement for visiting. And now I am not sure... More

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Jewelynn, General Manager at Comfort Inn & Suites Airport, responded to this review
28 November 2012

Thank you for your notification of the incidents that took place during your stay at our hotel. I can assure you that these complaints do not happen on a regular basis. I will speak with the staff and make sure everyone is clear on how to handle situations such as the ones you encountered. Thank you for bringing it to... More

Chicago, Illinois
Top Contributor
93 reviews 93 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 13 October 2012 via mobile

An unplanned overnight led to picking this place as convenient coming off the interstate. Biggest complaint -- extremely long hallways with an elevator only at one end leads to bumping your roll- aboard up and down stairs. Lists as "pet friendly" but charges extra. No food here except breakfast and "room service" from a toll-free number. Basically the service and... More

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Renton, Washington
Top Contributor
84 reviews 84 reviews
34 hotel reviews
Reviews in 48 cities Reviews in 48 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 10 October 2012

We chose to come here again because of the good experience before and we were not disappointed. And even better: we were upgraded to a large suite for free, even with the whirlpool tub. everyone was super nice and the breakfast had everything we needed. We will come here again!

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Additional Information about Comfort Inn & Suites Airport

Also Known As:
Comfort Inn And Suites Airport
Comfort Inn & Suites Airport Hotel Madison
Comfort Inn & Suites Airport Hotel
Comfort Inn Madison
Madison Comfort Inn
Address: 4822 E Washington Ave, Madison, WI 53704
Region: United States > Wisconsin > Madison
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 62 hotels in Madison
Price range (per night): ₹ 4,911 - 6,897
Hotel Class:2 star (2*)
Reservation Options:
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