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Holiday Inn Hotel & Suites Madison West

3.0 of 5
1109 Fourier Drive, Madison, WI 53717
Hotel amenities
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Ranked #33 of 63 hotels in Madison
3.5 of 5 stars 104 Reviews
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104 reviews from our community

What travellers say about this hotel
  • Water park(12)
  • Pool area(6)
  • Great time(4)
  • Younger children(4)
  • Hot tub(4)
  • Front desk staff(3)
  • Room rate(3)
  • Kids suite(3)
  • Night stay(3)
Traveller rating
    49
    23
    12
    10
    10
Only show reviews for Family (50) | Couples (17) | Business (19)
Date Rating
gobuckygo
Madison, Wisconsin
1 review
2 of 5 stars Reviewed 10 February 2012 NEW

We found this hotel to be fine: average rooms; pool area fun for small children. However, the service at this location was terrible and we won't head back for that reason. There are plenty of other alternatives with pool areas that are close enough to what they have here. We tried to organize a small birthday party along with our... More

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MarciMo
Burlington, Wisconsin
Senior Reviewer
7 reviews
4 helpful votes
3 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

We recently stayed here with my 2 grandkids - age 2 & 4. The Waterpark is a perfect size for this age, but it needs work! It has many rust spots and areas that just make you wonder whether you should let your kids get in. Maybe a good coat of paint would help. The lobby area is nice. The... More

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amybean
Wisconsin
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 26 January 2012

Our visit intention was to spend the day at the waterpark and the night in our room with a trip to George's Chophouse for supper. We have a two, five and sixteen year old and grandma joined us for the day at the waterpark. We stayed on 1/21/12. The temperature outside was 6 degrees. I was worried it would also... More

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1980lynn
Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 9 January 2012

We have stayed at this hotel twice and had issues both times. The first time we stayed they decided to replace the hotwater tank that morning so we had to take cold showers. This is something that should have been doing later in the afternoon, not during the peak time for showers. When we had something at check out they... More

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GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review
10 January 2012

Thank you for taking the time to let us know about your experience at our hotel. I would like to apologize that the waterpark was not open in the morning during your stay due to the chlorine levels in the waterpark and how it was handled by the staff. It is for the safety of our guests to monitor the... More

jlwcats
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 2 January 2012

My 9 year old son and I spent the 30th and 31st at this hotel. We had been there a couple of years ago, and he and I really liked the mini water park, the lobby and the restaurant, but I didn't like the room we had. It had water park access, and had no window. It also had a... More

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GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review
10 January 2012

Thank you for sharing your feedback on your stay with us. Crawdaddy Cove is the perfect getaway for young children. The hotel offers a variety of room types including suites, family suites and kids suites. If you do have any special request we do suggest you let us know in advance. We always try to honor requests the best we... More

30somethingfemale
Saint Louis, Missouri
Senior Reviewer
8 reviews
3 helpful votes
1 of 5 stars Reviewed 12 December 2011

I happen to be traveling to Madison for business on regular interval hotel so I tried the Holiday Inn Hotel. Yuk was the first word that entered my mind when I checked in. Not at first sight but when I entered my room with my hotel key. I was so taken back, I called the front desk to ask for... More

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GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review
13 December 2011

Thank you for taking the time to let us know about your experience that you had during your business trip to Madison in December. The Holiday Inn Hotel & Suites is a non- smoking hotel and I apologize that you were given a room that was not properly cleaned. It is our goal to make sure everyone one has a... More

tvierra
Chico, California
2 reviews
3 of 5 stars Reviewed 4 November 2011

I used this hotel for a business visit to the area. When I arrived, I was greeted by a helpful person at the front desk who could answer all of my questions. When I got to my room, I was pleased to see the size of the room. I got a king-sized bed, desk and chair, plush relaxation chair and... More

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Yobabs
Broomfield, Colorado
Senior Contributor
22 reviews
35 helpful votes
5 of 5 stars Reviewed 22 October 2011

My brother and I stayed here for two nights, October 14-16, 2011. It happened to be homecoming weekend at the university, so hotel rooms were hard to find – especially if you were looking for nonsmoking, pet-free rooms. (I’m allergic to dogs, cats and tobacco, and while nonsmoking rooms are seldom hard to find, it was a bit difficult to... More

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CSB_Edina
Edina, Minnesota
Contributor
16 reviews
15 helpful votes
1 of 5 stars Reviewed 8 October 2011
1
person found this review helpful

Generally, we have had good experiences with Holiday Inn properties, but this one was a real disappointment. A month in advance we reserved two non-smoking adjoining rooms so that we could visit UW Madison for a college tour. The rooms were NOT cheap, but I thought the waterpark feature would justify the extra cost. When we arrived at the hotel... More

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GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review
10 October 2011

Thank you for taking the time to write a review about your stay at the Holiday Inn Hotel & Suites while you were visiting the UW Campus with your family. I am sorry you did not have a good experience at the hotel. Please feel free to contact me at the Holiday Inn Hotel & Suites to discuss your stay... More

amendoz1
Seattle
Contributor
18 reviews
9 helpful votes
3 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

I was there for business in late Sept 2011 for 3 nights. The front desk and shuttle drivers answered many questions. The shuttle service was very convenient. The breakfast buffet was very good. The room was nice but the walls were thin (I could hear a conversation at 5am from the next room). The bed was comfortable and the room... More

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GeneralManagerps, General Manager at Holiday Inn Hotel & Suites Madison West, responded to this review
6 October 2011

Thank you for staying at the Holiday Inn Hotel & Suites while you were here for training. The Hotel does offer complimentary shuttle to area restaurants and shopping (based on availabilty) we suggest you contact our driving to schedule your shuttle in advance. The hotel is located just 3 blocks from Greenway Shopping & Restaurants. Please feel free to contact... More

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Holiday Inn Hotel & Suites Madison West Also Known As

  • Holiday Inn Madison
  • Madison Holiday Inn
Address: 1109 Fourier Drive, Madison, WI 53717

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