We enjoyed our stay here during a visit to see the relatives. It was in a great location - easy to get to from the major roads and near the large East Towne Mall and lots of different restaurants. The lobby was beautiful. The pool and game area were wonderful - the kids spent many hours enoying both. The pool... More

Service was friendly and prompt. As a Priority Club member, I was upgraded to a junior suite. The hotel is really showing it's age and is not well maintained. The furniture in the room was mismatched and had many scratches. There were scratches on the baseboards and cabinets. The closet doors had been removed, and the wallpaper was peeling. All... More

Booked through priceline, easy to find, good E. Washington St location across from East Towne. We arrived after 11pm on a Sat night, check in was prompt, easy. Our room was close to elevator, 2 full beds, not Queen, kind of small, however beds were comfortable, coffee maker in room. We enjoyed our stay, would stay again. More

Ok so it was clean...broken frige and microwave which was located down the hall and around the corner. Employees should be a bit more friendly and or helpful..they are working (by choice) in the hospitality industry. All in all it could have been much worse but if we're ever in Madison again we wouldent stay here. The location is close... More

It had been a few years since our last visit and we were pleased to see that the property has undergone renovation. Housekeeping is excellent and facilities are all in good repair. We enjoyed the breakfast buffet (though it's not cheap.) In addition to the hotel's cafe, there are a lot of restaurants in close proximity. There are computers available... More

One of the nicer Crowne Plazas I have stayed at. Food was good and close to shopping and restaurants. More

Booked for $53 per night before taxes with Hotwire. Great value. Great service. Window in room was a little dirty with bugs. A ways from dowtown. Being close to the Eastown mall helps make up for it a bit though. Very nice pool area and lobby. Well kept hotel. Very clean for most part. More

After spending nearly $20,000 to have our wedding reception here, we were treated like garbage by their security guards and the people who work the front desk lack in customer service skills. Also for what they charge per night per room, the rooms should be a little more up to date. Back to security....sometime between 9:00 - 11:00 (no one... More

I am sure when this hotel was new, it was a real jewel, however it is now showing it's age. It's fantastic location keeps it's rooms full and although the beds are comfortable the rooms are dark and gloomy. Bathrooms are beatup, carpets are old and dirty both in the hallways and the room. Pool area is in a glass... More