Checking in to a reserved block of 6 rooms with confirmation numbers in hand, we found one room's reservation lost and the expectation that we'd be pleased that they gave us the two adjoining rooms we requested. Never mind that all of the other rooms were spread throughout the hotel when we had asked to be together. The staff admitted... More

My experience at the Crowne Plaza have been nothing but wonderful. They are always very clean and offer the best amenities. They provide a secure floor for people who like the secured access. The hotel always provides a sleep package to help you to relax and fall asleep at night, I found this to be great! The room is very... More

Have stayed 3 times before at this hotel. Check in was very fast and informative as in where to go and what to expect. Room was clean, bed was comfortable and everthing worked. Room door had some dirt and food on it and some of the hotel area are worn but nothing to exteme. We will stay again because of... More

I had a 3 night pre-paid reservation at this hotel. Mother Nature sent a storm and in its wake, travel plans were sent into a tail spin. I called the hotel telling them of my cancelled flight, and that I would be late in arriving. When I did arrive at the hotel's front desk there were several people with problems....and... More

After learning the identity of my Priceline reservation, I looked at the reviews and was expecting to check in to a bug infested ghetto! Really? My room was clean and bug free. The bed was comfortable and the linens crisp. The window opened, which is a big deal for me. The staff were more than helpful. I requested a refrigerator... More

I booked the room through hotwire so was very hesitant to stay based on the reviews. The room was fine and quiet. I was on the 5th floor. The staff was incredibly friendly and helpful especially the Starbucks staff. All in all a fine stay

The room never heated up. I switched rooms same problem. I had to sleep in my Ski clothes. The Airport Shuttle is not quick. to many drop offs at area companies. Crown Plaza Manager Flight Crews and business travelers need to get to the Airport in a timely manner. You need to restrict your shuttle to the Airport in peak... More

The staff was attentive & helpful, but the room was worn & shabby. We were on the "Club Floor". The couch was filthy. My husband went to turn the cushions over, & found that the other side of the cushions were actually ripped! The nightstand door was broken & hanging askew. The bathroom faucet handles were at very odd angles,... More

Since I was last here about a year ago, the rooms have improved. Although, my room was over looking the lobby. I would recommend against that because I heard a buzzing sound all night long. The shuttle was nice. Overall the place was good.