I was on Palembang for business trip.But at that time was my son school holiday.So I take my son and my husband to have a holiday in Palembang. The hotel was good.The room is big enough and clean.The food is delicious and the best part is the swimming pool.But the staff is impolite and note give us detail information.Also when... More

I have stayed here several times. This hotel is alike fort, very unique. The standard room is very big. The bath room is big too. The breakfast is delicious. You can choose every room and you will find (almost) all views are very nice. The rate is reasonable, good value for money. Only view distance you can reach mall, namely... More

a very friendly hotel with nice environment. Service is good. rooms are too small. I am a little disturbed by the noise from the air conditioner. Swimming pool very nice but the food and drinks order are abit slow. More

The rooms are very clean and comfortable. The service is also good and the staff is very friendly. However, there is not enough vegetarian food available in the hotel. There should be more vegetarian meals and also the Cafe Latte at the bar in the lobby is not very good. More

My wife and I were in town visiting relatives and decided to splurge. It is a very nicely laid out property and comfortable rooms. We also planned a family dinner at the restaurant for New Year's Eve - a little pricey, but we thought on par with the hotel. After putting down a cash deposit, was informed about 24 hours... More

Not my first time in Palembang but first stay in Novotel. Overall, this is only an average stay. Honestly expected a little more from this stay given that this is a Novotel hotel. Here's a summary of my experience: 1) We booked 2 rooms in total, and was given rooms at the opposite end of the hotel despite us arriving... More

The hotel is actually magnificent, but the atmosphere inside is very creepy. Lights are dim corridors and rooms with a lobby location very much. It is very disappointing from this hotel is its service. Starting from I came to the hotel, no hotel staff who helped carry my stuff. when I bring a lot of stuff and family. Once inside... More

Recently, I just spend my weekend at Novotel Palembang. The experience was so terrible since its beginning. The receptionist asked me where is my Agoda receipt even i allready told her that I booked through Accor Reservation System. Then, I found the minibar was locked until I asked them to open it. When I ordered room service meal, the staff... More

On a business trip stay for 3 days. Very high ceiling at the lobby area with comfortable lounge. A good thing is that there is no smoking indoor while they cater a open area for smokers. Although the rooms are located at 3 level high, my only complaint is the long walk to room because the rooms are located in... More