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Comfort Suites Independence

2.5 of 5
19751 E Valley View Parkway, Independence, MO 64057
Hotel amenities
Comfort Suites Independence
Ranked #2 of 16 hotels in Independence
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93 reviews from our community

    Trip type
Traveller rating
    55
    27
    10
    1
    0
Date Rating
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 May 2013 via mobile

Our non smoking room smelt like smoke. The front desk staff was nice enough to bring some febreeze, which helped. Brenda our breakfast hostess on May 1st) was very attentive, hard working, and friendly. She sought us out to say good bye and have a safe trip.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review
2 May 2013

Thank you for sharing your comments regarding your stay at the Comfort Suites in Independence, MO. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I am truly sorry for the smoky smell in your room and hope you will accept my sincere apologies. I'm glad that you were satisfied with our... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

We stayed here one night while in transit. Overall it was an excellent stay. The room and bed was comfortable and quiet and the staff was friendly. They quoted us the same price as Internet rate even though we didn't have a reservation. Hot breakfast was OK, nothing special. Seemed like a good value and I would definitely stay here... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
28 April 2013

Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and we really appreciate your recommendation. We look forward to welcoming you back on a future visit. More

Waterloo, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 April 2013 via mobile

Met all expectations. Great location as many restaurants nearby. Staff very friendly and took our needs to heart. Breakfast well presented and breakfast room well cared for. While near a busy road room was quiet and different pillows were helpful. Nice to have a sitting area separate from sleeping.

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
26 April 2013

Thank you for staying with us and posting your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and appreciate your recognition of jobs well done. We look forward to welcoming you back soon. More

Champaign-Urbana, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 April 2013

We checked in at 3am after driving 7hours. Jeremy was awesome! He was very helpful. He had great suggestions about things to do in the area. Kudos on such an outstanding employee! Brenda the breakfast attendant was the best! I have never met someone so nice and friendly. She went out of her way to make conversation with all of... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
21 April 2013

Thank you very much for staying with us and sharing your comments. We know you have a lot of hotel choices in our area and are happy to learn we exceeded your expectations. Brenda brings her excellent attitude and wonderful personality to work every day, and sets a great example for the rest of us. I'll be sure she knows... More

Lake Ozark
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 12 April 2013

We stayed here two nights on business. Clean, quiet, and love the new beds. The recent remodel made it even more attractive. The staff is great, always friendly and helpful. Fridge, microwave, and great coffee in the room. There are many restaurants close and several just across the street. Close to Bass Pro and the Independence Mall, along with Target,... More

Was this review helpful? Yes 1
See 7 more reviews by Lakecrew for Independence
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
14 April 2013

Thanks for choosing our hotel for your recent business trip, and for sharing your comments. It's always nice to hear that our guests were happy with our accommodations and service, and we appreciate your kind words. We hope we can serve you here again soon. More

Frisco, Texas
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 11 April 2013

We booked this hotel almost 2 months in advance, knowing that we wanted to stay here on our way out to CO ... it was very easy to access from the highway, and is surrounded by a few other hotels and nice eating establishments - the mall in Independence, MO is very close by as well, including other restaurants (including... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
14 April 2013

Thank you very much for your loyalty to the Choice family of hotels, and for sharing your comments about your stays with us. I'm glad you know you can count on us for a comfortable stay. I'm sorry you were disturbed by other guests and appreciate your understanding. Janice is terrific and I'll be sure she receives the positive recognition... More

Boonville, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

Great hotel... great location...recently remodeled....staff is wonderful! No, really this hotel has is a great place and is in a great location to restaurants etc... Would certainly recommend this hotel to my family and friends...

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
11 April 2013

Thank you for your recent stay and great review and 5 star rating. I'm glad you were happy with the service and accommodations we provide and really appreciate your recommendation. I hope you will give us another opportunity to serve you here soon. More

Hayward, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 24 March 2013

Very pleasant staff, clean, quiet, comfortable beds w/ coffee, microwave & refrig in room – everything we needed. Our spacious room was next the the elevator so I was a little concerned about noise from the elevator bell and people talking as they went buy our room but we had absolutely no problems. Best in room coffee we've ever had.... More

Was this review helpful? Yes 1
See 2 more reviews by DoreneH_12 for Independence
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
28 March 2013

Thanks for taking the time to share you comments about your recent stay with us. It is always gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again in the near future. More

Omaha, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 March 2013

What a treat. After a long day of traveling we stopped at the Comfort Suites in Independence Missouri. Tired, worn and weary we were welcomed by Kaylee What an angel. She was friendly, fun and made us feel like she was our cousin awaiting us. The rooms are always clean, spacious and comfy. At breakfast we were greeted by Brenda... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
15 March 2013

Reading your review was a treat, too, thanks so much for taking the time to share your comments. Everyone here wants all our guests to enjoy their time with us, and I'll be sure that Kaylee, Brenda and Catalina receive the positive recognition they deserve for being mentioned here by you. We look forward to welcoming you back and serving... More

Belleville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 March 2013

Had a wonderful stay at this hotel. The rooms was clean, the beds were comfortable. The staff was friendly. Everytime we walked into the hotel we were greeted and welcomed back. My family and i will definately stay at this hotel again and would recommend it to anyone looking for a hotel in this area.

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at Comfort Suites Independence, responded to this review
15 March 2013

Thanks for your recent visit and great review.We really appreciate your kind words and strong recommendation and look forward to serving you again the next time you are here. More

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Additional Information about Comfort Suites Independence

Also Known As:
Comfort Suites Independence Hotel
Comfort Suites Independence Hotel Independence
Independence Comfort Suites
Address: 19751 E Valley View Parkway, Independence, MO 64057
Region: United States > Missouri > Independence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Independence
#4 Business Hotels in Independence
Price range (per night): INR5,637 - 8,930
Hotel Class:2.5 star (2.5*)
Reservation Options:
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