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Holiday Inn Express Suites Independence

2.5 of 5
19901 E Valley View Parkway, Independence, MO 64057-1597
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Holiday Inn Express Suites Independence
Ranked #3 of 16 hotels in Independence
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98 reviews from our community

    Trip type
Traveller rating
    60
    18
    9
    5
    6
Date Rating
Lincoln, Nebraska
1 review
5 of 5 stars Reviewed 9 June 2013

Excellent one night stay experience. Richard made us feel like family and went out of his way to make our stay nice. Breakfast was great. Entire hotel staff was very cordial, courteous, and friendly. Thank you for a very pleasant stay.

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1 review
5 of 5 stars Reviewed 8 June 2013 via mobile

From the time we arrived and throughout our visit my husband and myself felt at home. Upon arrival the staff accomadated us even though we were somewhat earlg. They were very patiwnt with ohr young grandchilxrsn who were very excited. The staff greeted us and were very accommoxating. They were alwayz courteous and willing to assist us. The general engineer... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
9 June 2013

Thank you for staying with us and posting your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and appreciate your recognition of jobs well done by our team, and will make sure they are rewarded for their efforts. We look forward to welcoming you back soon and serving you... More

1 review
5 of 5 stars Reviewed 8 June 2013 via mobile

Excellent overall experience. Scott makes you feel like family. They respond to your needs even before you ask. Breakfast was better than any other hotel I ever stayed at. They're commitment to making you feel at home definitely ranks above other hotels we stayed at before. This hotel will always remain our only choice of hotels when we return again.... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
9 June 2013

Thank you for taking the time to write and submit a review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit. More

1 review
4 of 5 stars Reviewed 8 June 2013

The staff had a few issues at check-in, nothing major. Great option, location, and value for a family bringing three eleven year olds to KC for a Royals game and Worlds of Fun weekend. 6-7 Restaurants very close; some within walking distance. Very easy access off of I-70 hwy. Scott, was a great help and very friendly. We did not... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
9 June 2013

Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. More

Top Contributor
120 reviews 120 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 June 2013

Stayed here the second nite of our trip westward. Was clean, bed comfy, not as large as the nite before H IE but would stay again. Breakfast was standard for H IE. Location is right off the interstate which was easy to find

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
6 June 2013

Thanks so much for your loyalty to the HIE brand and nice review of our hotel. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We look forward to serving you here again. More

1 review
5 of 5 stars Reviewed 31 May 2013 via mobile

The holiday inn in Independence has a very hospitable atmosphere. The management, house keeping, and maintenance staff conducted themselves in a very professional mannor. I would not stay anywhere else in Missouri.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
4 June 2013

Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon More

Orange, California
1 review
5 of 5 stars Reviewed 31 May 2013

My husband and I traveled from California for a wedding and stayed at this hotel. We're frequent travelers and I can honestly say that the employees working at the hotel are the friendliest we've ever encountered.Richard assisted my husband in getting a rental car in Kansas City some 40 miles away from the hotel.We had to get the rental from... More

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KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
1 June 2013

Thank you for making the time to write and submit a review of our hotel. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit. More

Le Roy, Kansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

The check in experience was fast and flawless, the room was exactly the accessible room we had requested and was excellent. The breakfasts were some of the best I have ever had at an included breakfast buffet. The staff was friendly and eager to please, especially Scott, Richard and the lady doing the breakfast room whose name I didn't get... More

Was this review helpful? Yes 1
See 2 more reviews by John L for Independence
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
1 June 2013

Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. More

MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 May 2013

I am so very impressed with Mariah. How wonderful yo start my morning being greeted by such a lovely, kind.young lady! Mariah has a sweet smile and such a lovely, helpful spirit...makes me look forward to breakfast tomorrow!!

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
29 May 2013

Thank you very much for sharing your remarks about your stay with us. Mariah is terrific and inspires all of us to do our best, with every guest, every day. I'll ensure she is properly acknowledged for being mentioned here by you. We are happy to be of service and appreciate your business. More

Albert Lea, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 27 May 2013

Great location with great customer service. Room was clean and comfortable. Continental Breakfast was your usual for a holiday inn express, however the Breakfast attendant was extremely friendly and helpful. Perfect spot for a quick overnight on our way south.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Suites Independence, responded to this review
29 May 2013

Thank you taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we want all our guests to be happy they decided to stay with us. We sincerely appreciate your business and hope we can welcome you back and thank you in person... More

 
 
 
 
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Additional Information about Holiday Inn Express Suites Independence

Also Known As:
Holiday Inn Express Suites Independence Hotel Independence
Holiday Inn Express Suites Independence Hotel
Holiday Inn Independence
Independence Holiday Inn
Holiday Inn Express Independence
Address: 19901 E Valley View Parkway, Independence, MO 64057-1597
Phone Number:
Region: United States > Missouri > Independence
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Independence
#3 Family Hotels in Independence
Price range (per night): ₹6,397 - ₹8,645
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Independence-Kansas City, Missouri is conveniently located near the Arrowhead and Kauffman Stadiums, home of both the Kansas City Chiefs Football and the Royals Baseball teams. You will also be surrounded by a variety of dining establishments that are within walking distance. The hotel is located minutes away from the Independence Center shopping mall, which makes for an easy visit to the wide variety of stores lining the 39th Street Shopping District.The hotel is also located just a few blocks from the new Center Point Medical Center, as well as Bass Pro.The Holiday Inn Express is the best place to stay if you are visiting the Harry S. Truman Library and Museum which is now showing the Truman and Israel exhibit. Make sure to see the Truman Home, Truman Courthouse and Office, as well as the Truman Memorial. The hotel is also conveniently located to visitors of the National Frontier Trails Museum, launching point of the Oregon Trail, as well as the Santa Fe and California Trails.Be sure to visit the Bingham Waggoner Estate and the Historic Independence Square! The Mormon Visitors Center, Community of Christ Temple and Auditorium, Hidden Valley Sports Complex, and The Sports Lodge are also conveniently located. We are minutes from the Sprint Center. ... more   less 
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