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Citrus Retreats Alleppey

3.5 of 5
8/504A-504N, Karimba Valavu | Punnapra North, Paravoor Village,, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
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Citrus Retreats Alleppey
Ranked #3 of 55 hotels in Alappuzha
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150 reviews from our community

    Trip type
Traveller rating
    100
    36
    10
    3
    1
Date Rating
Chennai, India
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 12 May 2013

It was not possible for us to do the booking through the hotel’s website, however, we managed to book through email. The booking process was overall ok, with a little bit of follow up required to get acknowledgement of advance payment and confirmation of reservation. On arrival at the boat jetty as advised by the resort, we found that the... More

Was this review helpful? Yes 1
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

New York City, New York
1 review
5 of 5 stars Reviewed 10 May 2013

Last april I spend three nights in this hotel. The service is excellent and go furthermore than the usual service. They are really helpful and charming people. All of them, in the desk front, the people in the restaurant, the crew of the boats, the manager, the dancer... everyone. And with this kind of people working there making you feeling... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Ahmadnagar, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 May 2013

Reaching this Citrus Retreats was fun though had to wait for 1 hour the boat which takes you to resort just left for Guest arrived before us.. Its one of the too too good Backwater Property.. We were very tired but when we reached the Citrus WOW.. Backwater facing Spacious Room with full white interior theme was very attractive. Cruise... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Bangalore, Karnataka, India
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 April 2013

This is property is located at the middle of the backwater bank and need to come here by boat in back water. Check in formalities are smooth and staff are very cooperative and professional. Rooms are big enough,clean and view and lawns are great. They will take you for boating and cultural program's at restaurant are really good. Pool is... More

Was this review helpful? Yes 1
See 3 more reviews by Ravikiran N for Alappuzha
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Pune, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2013

We had been to Citrus Retreat Alleppey for 3 days. It was a amazing place. far away from the hustle bustle. It is located bit far from the Alleppey town and you have to take a resort arranged boat to reach the hotel. The accomadation is very good. Restaurant food is nice as well and it offers a good variety.... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Bangalore, India
1 review
5 of 5 stars Reviewed 15 April 2013

I had been to Citrus retreat 1st week of April 13. Had a very good stay. We all enjoyed. The staff including Anshu & Himanshu from Front desk were very helpful, Hari and Rehman (Asst & Chef in charge) went an extra mile to prepare whatever we suggested, Deepu and Pravin were amazing and realy helpful. In all we had... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Pune, Maharashtra, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 April 2013

On our recent visit to citrus alleppy was a memorable experience,Great hospitality,good food not to forget chef for his personal recipe and a kind gesture of the staff to welcome my daughters birthday.Good property,good spa worth spending here....3 cheers.

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Cochin
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 April 2013

I was on a holiday at allepey with my family when we decided to go to Citrus. I knew this place as I have conducted corporate events there before, but it was the first time I was staying there with my family. Right from the boat jetty we had experience of good hospitality. We got a boat ride from the... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

Georgetown, Malaysia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 7 April 2013

Stayed at the pool villa for 3 days and 2 nights. It was an awesome stay. One will need to take a 10-15 minutes boat ride from the jetty to the resort and if you choose to go out to the town, you will have to take the boat again. The staffs were excellent. They took care of our needs... More

Was this review helpful? Yes
See 4 more reviews by pathfinder4 for Alappuzha
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

Thank you for your feedback. We are happy we could create happy memories for you! Looking forward to your next visit to Citrus! Regards, Santhosh Nair More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 April 2013

My friend and I stayed in March 2013 - so at the end of the season. The location is beautiful and relaxing, there is no need to rent a houseboat for your backwater visit, the hotel provides a complimentary 1.5 hour sunset cruise and to get to the hotel, you need to travel on the jetty. The spa is a... More

Was this review helpful? Yes
Santhosh N, General Manager at Citrus Retreats Alleppey, responded to this review
13 May 2013

At the outset, thank you very much for your patronage and valuable feedback. Consequently, it’s disappointing to learn that you’re unhappy with the few services; I shall share them with my colleagues for instant rectifications, Please rest assured we shall take corrective actions and leave no stone unturned to ensure quality guest experience. Once again, thank you for your feedback.... More

 
 
Citrus Retreats Alleppey
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Additional Information about Citrus Retreats Alleppey

Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha
Address: 8/504A-504N, Karimba Valavu | Punnapra North, Paravoor Village,, Alappuzha 600014, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Alappuzha
Price range (per night): ₹ 4,469 - 9,545
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 
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Citrus Retreats Alleppey
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