Excellent, the hospitality, the ambience, the food, beside the gesture extended, as v checked in so early, due to kerala bandh, we were never been let, that we are so early (6 hrs),and they even extended us with free breakfast,(this is real meaning of atithi devo bhav) as money was not the criteria, it was to make us feel home... More

I stayed with my family for one day. The hotel is located across a lake. You need to park your vehicle in a free parking provided by a church and get across by a company owned boat to the hotel. It pays to inform them a short while before you reach so that the boat is sent across and waiting... More

great location [ really on the middle of paddy field and nice view of lake- i stayed on lake view room- paddy field view might be seasonal],free 1 hour cruise in a modern house boat,very very friendly staff- bit keen to talk to customers[ they dont intrude to your privacy-if u dont like to listen ] pool is clean, i... More

We stayed in this resort for two nights and three days( 16 to 18 May 12 ) which were best of our life. The rooms are well decorated with all modern amenities. We stayed in Lake View pool villa which was very nice, The location of the resort is very nice,it is very well maintained.neat & clean and hotel staff... More

The resort became an obvious choice being ranked 1 at trip advisor. I would say it was a touch expensive for this time of the year. Well if you are looking for a peaceful quite time and relaxation, its a good place. Its away from the main town and has an access by boat, so in a way you're cut... More

I stayed at Citrus, Alleppy in May'12 along with my family. It takes about 8-10 mins to reach this resort by ferry. The moment we entered our room only one word I could spell out" Amazing". The resort is located at very serene and calm place, ideal for family/couple vacation. The rooms are with very good design and chic with... More

We ended our two week trip in India with a stay at the Citrus Backwater Retreat and it was perfect. The grounds were gorgeous, massages relaxing and staff extremely accommodating. The rooms were extremely clean and the sheets were soft. In the bathroom, your shower faced a small enclosed outdoor area which made it feel like you were showering outside.... More

hi , I have stayed for a Night in the Citrus .Their Hospitality was extremely good and the staffs are very friendly. Their foods are very delicious but bit costly. Its was very clean and a perfect Resort.They are also providing a free 1 hour cruise trip for all their customers. The only disadvantage is the resort can be reached... More

Positive: 1. Great experience. Nicely built. Clean. Staff is very polite. Always smiling. Breakfast was free and had a great variety. And many dishes changed every day, only some dishes were repeated. General Manager always checked with me about the hotel and the food. But I saw him only in the morning at breakfast time and then in evening at... More