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Residence Inn Greenbelt Hotel, Greenbelt

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Residence Inn Greenbelt

3.0 of 5
6320 Golden Triangle Drive, Greenbelt, MD 20770
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Residence Inn Greenbelt
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Ranked #2 of 5 hotels in Greenbelt
4.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    35
    21
    9
    6
    6
Date Rating
Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good for the money”
3 of 5 stars Reviewed 1 May 2013

I live in the area and chose this hotel for a girls night. Upon arrival i had to wait an hour before i could actually check in my room because the room had not been cleaned yet. I was offered a free drink from the vending machine while i waited... While waiting i got a headache from the construction going... More

Was this review helpful? Yes
Allen D, General Manager at Residence Inn Greenbelt, responded to this review
11 June 2013

Dear Shauntae201, I apologize that you were visiting us in the middle of our lobby renovation. I want to thank you for being patient with us, as it was quite a project. I would love to have you stay with us again now that everything is finished. It turned out beautifully, and I am sure you will find relaxing and... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great customer service!”
5 of 5 stars Reviewed 23 April 2013 via mobile

We stayed at this hotel for 6 nights with our 2 kids over spring break. The manager checked us in and without us even asking offered to upgrade us to a 2 bedroom suite! Now that's great customer service you just don't see around these days. We loved the breakfasts but didn't have a chance to enjoy the dinners since... More

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
11 June 2013

Dear Lacaltex, Thank you for staying with us on your vacation. As a parent of two children, I understand that six days is a long time to be in one room with two children, and we wanted you to enjoy your vacation as fully as possible, so we upgraded you to a two bedroom suite. I’m pleased that you and... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“My home away from home”
5 of 5 stars Reviewed 4 April 2013

My job requires me to travel throughout the east and sometimes to the west coast about 30 to 40 % of the year, so I stay in hotels quite often. Recently, I stayed at the Residence Inn, Greenbelt, Maryland, for an extended stay. I arrived in late January and did not end my travel to the area until the end... More

Was this review helpful? Yes 1
See 2 more reviews by SuprWil for Greenbelt
Allen D, General Manager at Residence Inn Greenbelt, responded to this review
11 June 2013

Dear SuprWil, Thank you so much for staying with for much of the first quarter. I’m glad that you love our renovations, and more importantly our staff! Here at the Residence Inn Greenbelt, each and every one of us understands what true customer service is, and practice it every single day. After three months, we felt as though you were... More

Northern Virginia
1 review
“Outstanding Customer Service”
5 of 5 stars Reviewed 18 March 2013

Extremely convenient to the University of Maryland. Oddly enough, this hotel is in the midst of a renovation of the breakfast area which will briefly require using the gym 50 paces away at the Courtyard and involve a view of some roll off trash containers in the parking lot. Normally this might affect my willingness to give 5 stars. Then... More

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
11 June 2013

Dear PatriceFore, Thank you for taking the time to relay your experiences with us. First and foremost, there are no such things as “minor issues” with us. We take every comment from our guests seriously, with not one comment more important than another. We are delighted that you gave us another chance to show you what we are made of!... More

Beltsville, Maryland
1 review
“Kudos to the Director of Sales & Marketing!”
5 of 5 stars Reviewed 12 March 2013

As a travel arranger for the Federal government, I wish to communicate how very helpful Mary Parks, Director of Sales & Marketing, at the Residence Inn, Greenbelt, has been to me personally and to my government traveler. My traveler was on extended stay at the Residence Inn, Greenbelt, from January 7 - March 10, involving the Inn's invoicing my traveler... More

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
11 June 2013

Dear PatriciaD, Thank you so much for your kind words. We were so happy to have your traveler stay with us, and understand the importance of making everything run as smoothly as possible, both for you and your traveler. We look forward to the next time he stays with us. Have a great day, Allen Davis, GM More

New York City, New York
1 review
“Very pleasant experience”
5 of 5 stars Reviewed 11 February 2013

My family and I enjoyed our stay very much. When they were unable to give us the room we had originally requested, they bumped us up to a bigger suite at the original cost of the smaller room we had requested. Everyone from the cleaning staff to the people at the front desk were very friendly and attentive. As we... More

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
22 February 2013

Dear Vizz17, Thank you so much for sharing your experience. Our guests stay is very important to us. We are delighted to know that you and your family had a wonderful experience with all of our staff, during your stay and after. We all put in that extra touch to let our guests know they are special to us. We... More

Washington DC, District of Columbia
1 review
“Great hotel and staff”
5 of 5 stars Reviewed 30 January 2013

My Director who works out of State, always request this hotel. He loves this hotel and location when he's working here in Maryland. The manager Mr. Allen Davis is always helpful in securing him a room. Thank you for the great customer service!

Was this review helpful? Yes
Allen D, General Manager at Residence Inn Greenbelt, responded to this review
22 February 2013

Dear TeelW, We are glad to hear that the all of your stays with us have been positive ones. We definitely look forward to serving you again in the future and giving you, yet another, great experience! Thank you so much for sharing your experience with us. Best Regards, Allen Davis More

Milwaukee
1 review
“Very good experience”
5 of 5 stars Reviewed 23 January 2013

Everyone at this hotel was very pleasant and friendly. George and his team did a tremendous job with the food.......yum yum!!! The hotel was very very clean which is a MUST when I travel. If not I would not have stayed one day. I am happy to recommend this hotel to any who is traveling.

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
30 January 2013

Dear JZMGG, We are very delighted to see you had a great stay with us. Being clean is of utmost importance to us as well, and we are glad that you noticed the dedication our housekeeping staff has to ensure exactly that. We would also like to thank you on behalf of George, he in addition to our other staff,... More

Olathe, Kansas
Top Contributor
108 reviews 108 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
44 helpful votes 44 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 18 January 2013

Tough to title this review. It is a nice, clean Residence Inn that I used due to our Corporate Contract. It is clean, and I found the front desk staff pleasant. The room was clean and comfortable with ample work space, free internet access, and a small kitchenette. When I have been onsite for several days, this a great benefit.... More

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Allen D, General Manager at Residence Inn Greenbelt, responded to this review
30 January 2013

Dear QuietmanTravels, Thank you so much for taking the time and sharing your experience with us. If your overall conclusion was a positive one than we have done our job. We are always looking to better ourselves, so if you have suggestions or even an issue during your stay, please do not hesitate to contact any of our staff. Thank... More

Downingtown, Pennsylvania, United States
1 review
“Swim team meet weekend”
5 of 5 stars Reviewed 14 January 2013

A large group from our swim team stayed at the hotel. The staff were all very pleasant and helpful. We were greeted with smiles throughout our weekend stay by all the employees including maintenance. We will be back next year.

Was this review helpful? Yes
Allen D, General Manager at Residence Inn Greenbelt, responded to this review
30 January 2013

Debbie M, Being greeted with a smile is the best way to start your stay, but it should never stop there and we are very glad it didn't. We truly love, having the pleasure of providing service with a smile to all of our guests during their stay with us. Thank you for sharing your experience and we look forward... More

 
 
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Residence Inn Greenbelt
4.0 of 5 stars 77 reviews
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Additional Information about Residence Inn Greenbelt

Also Known As:
Residence Inn Greenbelt Hotel Greenbelt
Residence Inn Greenbelt Hotel
Greenbelt Residence Inn
Address: 6320 Golden Triangle Drive, Greenbelt, MD 20770
Phone Number:
Region: United States > Maryland > Greenbelt
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Greenbelt
Price range (per night): ₹7,550 - ₹14,580
Hotel Class:3 star (3*)
Reservation Options:
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Residence Inn Greenbelt
6320 Golden Triangle Drive
Greenbelt, MD 20770
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