Not even really sure where to start. First the person at the desk almost refused to let us stay even though we had a reservation through Hotels.com. He said we paid way less than their going rate like that was my problem? Then he put us in a dirty room and we had to go back to the office. When... More

We stayed here for a last minute weekend stay. For the low price, it was definitely worth the price. The location is great! It is right on Gatlinburg's main strip. You can walk everywhere in Gatlinburg from here. It is very close to the aquarium. You also get one parking spot. Although, the spots are quite tight. This is not... More

The motel is right in the middle of the "happening" part of Gatlinburg. The room is not a five star hotel room, but it was clean and comfortable and had a frig and microwave. The price was great! It has a little deck on top where you can sit and watch the people walk by. Needs a little touch up... More

After reading the reviews on here, my husband and I stayed here the weekend of March 23 for 3 nights. We were very disappointed! Good * Location was within walking distance of stores/restaurants. * Bed was comfortable * Price was ok Bad * Parking lot was small and crowded. We used the entrance in the back instead of the entrance... More

My husband & I visit Gatlinburg 4-5 times a year, We always stay at Smokyland, We love how it is right in the middle of down town, For the price $70 per night is not bad clean rooms,& nice people, Last visit was June I had became sick, I ask for a refund for that night and they was great... More

This hotel is right in the center of the shopping and attractions in the center of Gatlinburg. Walk out your door and you are in the middle of everything. It was nice being able to stop by the hotel to drop something off or just relax a bit on the huge common balcony that overlooks the parkway. The rooms were... More

This motel has been here quite awhile. Great location however its obvious that the owners don't appreciate their returning customers for the past 25 years. They have treated this motel like a rental unit in the slums as far as reinvestment . There is absolutely no amenities. The quality of the updates are obviously low end contractors. Motel customer service... More

Our room was clean and had all the amenities we needed, i.e. iron/ironing board, frig, and hair dryer. The bed had a pillow top mattress and was comfortable. Our only problem was the parking. People parking along the side of the parking lot made it difficult for anyone to back out of a parking space. Caused more than a few... More

After initially reading the reviews for this motel I was worried about staying here but those worries were unfounded once we arrived. I cannot speak for all the rooms in the motel but I can speak for 8 of the rooms that my friends & I stayed in. They were clean & well appointed and look recently updated. None of... More