We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Gatlinburg

Free Newsletter

Interested in Garden Plaza Hotel Gatlinburg and Gatlinburg?

We'll send you updates with the latest deals, reviews and articles for Garden Plaza Hotel Gatlinburg and Gatlinburg each week.

  • Save Garden Plaza Hotel Gatlinburg
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d97867?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Garden Plaza Hotel Gatlinburg


Hotel class 2.0 of 5
520 Historic Nature Trail, (formerly Holiday Inn SunSpree Resort), Gatlinburg, TN 37738
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Garden Plaza Hotel Gatlinburg? Share your experiences!

Write a Review
Add Photos
Add Videos

Reviews you can trust

52% Do not recommend
3.0 of 5 stars 175 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (175)
[ Date ] [ Rating ]
FABULOUS
Save Review
5 of 5 stars
Gulotta3   2 contributions
Plaquemine, Louisiana
9 Feb 2010 | Trip type: Family New

Our plans started out to stay at Park VIsta, however when we got there they didn't have our rooms that where paid for. They sent us to Garden Plaza. However we are so glad they did. Nick was completely awesome!!! He made us feel welcome. The hotel is wonderful. It isn't upscale but it definitly is nice. We had traveling... more

AAHHH!
Save Review
1 of 5 stars
hotelsnob96   166 contributions
Northern Virginia
9 Jan 2010 | Trip type: Family
1
person found this review helpful

Sorry about the late review. Okay, don't ever stay here in your life. First of all, it's a MOTEL! With one of three buildings having an elevator. We were on the fourth floor of the main building, outside door, no elevator. The room was tiny, barely large enough for us three. The bathroom had a fridge in it which kinda... more

Management response from
dduda, General Manager

Thank you for taking the time to write regarding your recent experience. We rely on you, our guests, to let us know how we can continuously improve our services. Please allow me this opportunity to apologize for not making your experience all that it should have been. We will certainly address your comments with our staff and make the necessary...

Save Review
1 of 5 stars
ADavidM   1 contribution
South Carolina
4 Jan 2010 | Trip type: Family

My in-laws, my wife and I go to Gatlinburg just about every year for New Year's. My in-laws had the forethought to reserve a room last year (2008/2009) when we were there for this year (2009/2010). They called the day before we were to check in and confirmed that the reservation was still good with the manager. We were told... more

Management response from
dduda, General Manager

Thank you for taking the time out of your busy schedule to write regarding your check-in experience on New Year's Eve. Please allow me this opportunity to apologize for not being able to hold rooms with an invalid guarantee on a special event date. Due to the demand on sold out dates, we verify all guarantees to ensure their validity....

Save Review
1 of 5 stars
LeighaTennessee   1 contribution
Tennessee
4 Jan 2010 | Trip type: Family

We stayed for the New Years Eve celebration and i was so excited because the hotel on the website looked so nice. We were told we would get a pet room on the second floor and what we got was a pet room on the fourth floor with no elevator. we had two children with us and we had to... more

Management response from
dduda, General Manager

Thank you for taking the write about your recent experience at the Garden Plaza Hotel - Gatlinburg. We certainly rely on you, our guests, for suggestions on improving our product and services. Please allow us this opportunity to apologize for not making your stay all that it should have been. Your comments have been forwarded to our staff to look...

Save Review
3 of 5 stars
luvcabins   1 contribution
virginia
2 Jan 2010 | Trip type: Family

We stayed New Years Eve. The hotel is older - walls in bathrooms were cracked in places - the room was small and just has that " older room look". ( I knew that when I booked it). I was mostly interested in location for that night.. But the room was clean - the bedspreads and curtains looked newer. The... more

Management response from
dduda, General Manager

Please allow us this opportunity to thank you for taking the time to share your experience regarding your recent trip to Gatlinburg. We certainly appreciate our guests feedback so that we can improve on our product and services. Thank you for mentioning our friendly staff and clean rooms. Positive reinforcement is always welcome and very much appreciated. We'll look forward...

Save Review
2 of 5 stars
coach58   1 contribution
knoxville
31 Dec 2009 | Trip type: Couples

Stayed here for New Year's Eve. Was given room that opened up to the "game lobby". Very noisy They could not change the room cause the hotel was book. The restaurant was not open due to "out of season". When I made the reservations I asked if they had a restaurant and room service, and was told yes they did.... more

Management response from
dduda, General Manager

Thank you for taking a moment out of your busy schedule to share your experience on your recent visit to the Garden Plaza Hotel - Galinburg. Please allow us this opportunity to apologize for not making your visit all that it should have been. Your comments are very important to us as it gives the opportunity to improve our services...

Save Review
3 of 5 stars
Lynn0971   1 contribution
Centre,Al
7 Dec 2009 | Trip type: Couples

LET me just say yes the rooms are clean,but when we arrived things started bad from there.We had to change rooms because of a barking dog that was just the beginning. Upon arrival there was to be champagne & flowers in the room which was not. The front desk only had two people working they need more help, they said... more

Management response from
dduda, General Manager

Thank you for taking the time to write regarding your recent visit to Gatlinburg. Please allow us to, once again, apologize for not having all the elements of your package at the expected times of your visit. Thank you for taking the time to speak with our Front Office manager after your departure and allowing us to correct the charges...

Save Review
5 of 5 stars
AlTravelGal   10 contributions
Decatur, Alabama
30 Nov 2009 | Trip type: Couples

At first my husband and I were put in a room on the first floor of the second building. Our only concern was that the room was so close to the elevator and the ice machine that we would be kept awake. So we asked to move and the lady at the front desk was so nice and promptly moved... more

Management response from
dduda, General Manager

Thank you so much for taking the time to write and mentioning all of our perks and amenities that we have to offer. And, a big thank you for giving us the opportunity to serve you while visiting the Great Smoky Mountains. Please let us know if we can ever be of further assistance to you in your future lodging...

Save Review
5 of 5 stars
my3nomore   1 contribution
Tennessee
8 Nov 2009 | Trip type: Couples

My husband and I stayed here for our 10 year anniversary!!! We had a great time at this hotel!! Staff was EXTRA nice!! Our room was great for just the 2 of us! Everything was clean!! The breakfast buffet was wonderful, and really saved us $$ Pool and Game area was great!! We are planning on staying again, this time... more

Management response from
dduda, General Manager

Congratulations on your wedding anniversary and a big thank you for allowing us to help make the getaway a success. We really enjoy reading all of our reviews, especially the positive ones that create lasting memories. I also wanted to thank you for mentioning the added benefit of the full hot breakfast buffet included with your room. Our property is...

Save Review
4 of 5 stars
donnapiehl   2 contributions
Nashville,TN
26 Oct 2009 | Trip type: Family

We stayed for 3 nights with our children for fall break. The kids loved the game area and the pool and hot tub. The free breakfast was a great value it probably saved us about $60 in not having to go out for breakfast. The only issue we had was the room was on the small side but then again... more

Management response from
dduda, General Manager

Thank you so much for taking the time to write about your latest experience in Gatlinburg. We value each and every review, as it provides feedback from our valued customers. Thank you for mentioning the added value hot breakfast buffet included with your room and the dollars it saves our travelers. Food expenses can sure add up when traveling away...

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Garden Plaza Hotel Gatlinburg? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
INR4,342*
Check Rates ABS:HotelCheckRates-d105067?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Gatlinburg, TN
INR3,742*
Check Rates ABS:HotelCheckRates-d73965?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Gatlinburg, TN
INR5,451*
Check Rates ABS:HotelCheckRates-d225161?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Garden Plaza Hotel Gatlinburg?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Garden Plaza Hotel Gatlinburg Also Known As

  • Garden Plaza Resort Gatlinburg
  • Garden Plaza Gatlinburg
  • Garden Plaza Hotel Gatlinburg Tn
Address: 520 Historic Nature Trail, (formerly Holiday Inn SunSpree Resort), Gatlinburg, TN 37738
Hotels in Gatlinburg Garden Plaza Hotel Gatlinburg
3.0/5.0
175
See all sites
Just In: Best Hotels of 2010 »
TravelPod
Virtual Tourist
Cruise Critic
BookingBuddy
Other TripAdvisor sites: