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All 88 Gatlinburg hotels

BEST WESTERN Crossroads Inn

2.5 of 5
440 Parkway, Gatlinburg, TN 37738-3008
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Ranked #45 of 88 hotels in Gatlinburg
Most recent review
4 of 5 stars Reviewed 6 June 2013
btittled Carbon Hill, Alabama
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90 reviews from our community

    Trip type
Traveller rating
    13
    36
    22
    10
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Date Rating
Carbon Hill, Alabama
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 6 June 2013

Very conveniently located. Congenial staff. Strange situation occurred: the battery-powered card lock to our door died and we couldn't get inside our room. The staff responded quickly and efficiently and any inconvenience was minimal. They removed a window to gain entrance to the room and repaired the door immediately. Our room was clean and spacious. It wasn't luxurious, but it... More

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Lemont, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 June 2013

This was the hotel at the half-way point back from Florida. I would probably try a different hotel next time. The location was good, the staff was helpful, and the room was clean. Just not jumping out to make me to stay there again. I am sorry that we left too early to have pancakes at Flapjacks.

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Beaver Bank
Senior Contributor
42 reviews 42 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 12 May 2013

This BW property is located almost at the intersection of Parkway ( hwy to Pigeon Forge ) and Hwy 73 and just is with in easy walking of all the action in Gatlinburg. It is a large property on 4 floors with an elevator. The top 3 floors have an exterior walkway with patio chairs and offer a pleasing view.... More

Was this review helpful? Yes 1
Mountain View, California, Usa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

I really loved staying at this hotel. I have been disappointed so many times in Gatlinburg, but the rooms, amenities, service, and dedication of the staff here made this my best trip to Gatlinburg ever! The breakfast was so nice, and the lady who attended was so very nice and friendly. The front desk staff did everything possible to accommodate.... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
missouri
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 May 2013

We were able to get a king bed on the second floor in a room that was closest to the road; big mistake. We heard every car, motorcycle, and ambulance that went by. The walls are thin and the bathroom was small. The bed was comfortable enough. The lamp shades were literally falling apart. I turned on a light and... More

Was this review helpful? Yes 1
Travelers Rest, South Carolina
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 April 2013

After reading reviews and shopping the internet for a girls weekend in Gatlinburg, I found a decent "online price" with Best Western. Even though we visit Gatlinburg several times a year, I could not remember what the Best Western looked like. We arrived early so our room was not ready yet. The front desk told us we could park there... More

Was this review helpful? Yes 1
See 7 more reviews by Devildogmom63 for Gatlinburg
ST, Anthony Indiana
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 8 April 2013

You really don't have much choice where to stay and all the hotels in the area are about the same. The beds were ok, had refrigerator. the staff was friendly could only stay there three nights as the room was booked for someone else later, This was the norm in the area we spent a week and stayed in three... More

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Pristina, Kosovo,
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 April 2013

The hotel itself was fine, a little outdated but perfectly clean and the room was large. The staff was friendly, the breakfast was okay, even though it was served on the 4th floor which I thought was different. But it was fine. The price was okay, too. The location is great because you can walk to just but any of... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 7 April 2013 via mobile

The hotel was okay. Did not like that the pool was not open, even though it was "supposedly" heated. The bathroom was terribly small!!!! I could not open the door completely to check on my 6 year old daughter while she was in there. We checked out around 11, then walked the strip. We stopped by the lobby to use... More

Was this review helpful? Yes 2

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4 of 5 stars Reviewed 5 April 2013 via mobile

We stayed for 5 nights and had a great time. The rooms were okay, like any other hotel room. The staff was great! And the hot breakfast every morning was great! The only thing that sucked was there was only 2 washer and dryers.

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See 7 more reviews by Elizabeth M for Gatlinburg
 
 
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Additional Information about BEST WESTERN Crossroads Inn

Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Best Western Crossroads Hotel
Gatlinburg Best Western
Address: 440 Parkway, Gatlinburg, TN 37738-3008
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 88 hotels in Gatlinburg
Price range (per night): ₹4,857 - ₹7,112
Hotel Class:2.5 star (2.5*)
Reservation Options:
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