We were looking for a pet friendly place and this is NOT it. We walked in the room and it smelled like dog do. Apparently an animal had an accident and the rug was not shampooed. The dog walking area was strewn with glass. We immediately checked out, THEN, they charged my card three times the quoted price. This place... more

stayed at red roof because of its great location close to great smokey mountain national park. it is at last stop light in gatlinburg, #10, so very close to park. you can also walk to downtown gatlinburg's many attractions without having to park the car, $5 at most lots. next to creek, room over looked wonderful water sounds of the... more

First off, this place was a pain to find b/c their website shows the address 309 Ownby St aka Ski Mountain Rd. When we looked up Ownby St on GPS, it took us to another side of town. When we called, they said our address is 309 Ski Mountain Rd.Ownby St. ??? Well, when we put 309 Ski Mountain Rd... more

My wife and I planned to stay at the Gatlinburg Red Roof for a weekend getaway October 8-10th. We had read the reviews and weren’t expecting a 4 star hotel but did expect a “remodeled” (per their website) clean room. This couldn’t have been farther from the truth. The first thing we noticed upon opening the door was a musky... more

My husband and I travel to Gatlinburg all the time, but typically stay in Pigeon Forge. We chose this hotel, because it is a pet friendly hotel. We decided not to bring our dog, and got a king room with the big jacuzzi tub. It was so nice and clean. The hotel is tucked away on the last traffic light... more

We arrived late, but no problem for the staff. Room was excellent, clean, and in good repair-looks recently remodeled. The in-house breakfast was a welcome addition, and saved us additional money, but the best was the coffee machine in the lobby with mochas and lattes on demand. The jacuzzi was great too, and allowed us to relax after a day... more

Its not the Hyatt or the Hilton but if you want a clean no-nonsense hotel I would recommend it. I have stayed there twice and will return. they are motorcycle friendly with parking right by your door. Great for a quick overnighter without breaking the bank. more

stayed 2 nights and first night lots of people and drinking and yelling going on in the parking lot til wee hours of morning. No one in office at night and no one answered the phone. Really felt unsafe leaving room til daylite. Second night much better and was quiet. Staff are very helpful and rooms are okay and clean... more

This hotel is fine to sleep. I can those of us who DON'T go to Gatlinburg a lot that you MUST be careful - this hotel says that they MUST have a 48 hour cancellation notice. This is insane. We can not help that we change our plans. It amazes me that hotels in other cities and towns that we... more