The condo itself was nice and the view was to kill for, but the grounds and landscaping of the place were horrible. It looked like the grass hadn't been cut for weeks and the building we stayed in had mud where it looked like it use to have some landscaping. The buildings themselves looked nice, but when you rent a... More

We have stayed there 2 other times and had wonderful stays. But this time was horrible upon getting there to check in after driving 4hrs with a 10month old I was informed Sara the person who had been managing the place just left all the condo owners high and dry with noboody to rent out there conds and I had... More

We ended our recent three week stay in Gatlinburg, TN, with a three night stay at High Chalet. The unit in which we stayed was clean and comfortable. These units are individually owned and furnished. We thoroughly enjoyed the mountain view and the woodburning fireplace. The resort even furnishes the firewood. Since this was an off season time, the resort... More

My wife and I really enjoyed our stay at High Chalet! It was perfect for our anniversary! I spoke with Sarah when I made my reservation and she was ever so helpful with making the right choice for our stay. I bugged her several times prior to my arrival and she was always so pleasant. Once we checked in, Sarah... More

Our family enjoyed our stay at High Chalet! We had stayed at The Summitt previously and we really enjoyed High Chalet's location and the condo we stayed in was beautiful! The grounds are very clean and the staff at High Chalet went out of their way to make sure our stay was perfect. We did not get to utilize the... More

Unfriendly mangement. Lied about internet. They don't have a service. They told us couple of days ago a storm knocked off its routers which we found it to be untrue ( manager at the other hotel told us there was no storm in the last 10-15 days). Instead of offering help or working out something they asked us to leave... More

High Chalet Rentals.com.We drove way way up the mountain hoping that it would be worth the drive. We checked in and went to our 2 bedroom condo #1104 (Mountain Splendor). Upon entering you could smell an awful odor of a mix between cleaning chemicals and bug spray. The floor in the kitchen was just gross. My shoes would stick to... More

Rental condo on top of "mountain". The road up to High Chalet is, in a word, terrible. Narrow, twisty and, in places, no side marker lines. Add in 12" to 18" drop offs and this is not a road for the faint of heart. The units are OK as are the facilities on-site. View is unremarkable (we got to look... More

We stayed here July 22-27 and had a wonderful time. The view from our condo was breath taking. Sarah and the whole staff were just wonderful. We had a great time watching the wildlife from the balcony. The only problem was the pool was cold because it never got out the 70's the whole time we were there so we... More