I stayed at the river terrace an it was a absolute let down, it was noisy, noisy noisy!!!!!!!!! Multiple people complained and they just said "i'm sorry" as if that helped. I've stayed there for the last 3 years but this trip was the last!!!!
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I would like to apologize for the dissappointing stay you had with us at The River Terrace Resort a couple months ago. Often, we have large groups who book with us and we have no control over the noise level they bring to our property. We would like to believe they would be on their best behavior, but, often times...
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We booked through Expedia, and got the exact same rate that AAA and the hotel itself had for 1 night friday night stay. I book through Expedia because they have always taken good care of me when there is a problem. They guarantee your trips. We got there about 9pm and were ready to check in, get settled, and walk...
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I was very dissapointed to read this review as we strive to make sure our Guest Satisfaction is a top priority here at The River Terrace Resort and Convention Center. I apolgize for the miscommunication you received while making your reservation, but River Front rooms are not available to book through third party booking agents. This is due to the...
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stayed on new years weekend,room was clean,bath clean,room was on river that was so nice.this place is great,close to all of gatlinburg,good parking.you will enjoy this place
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I was very pleased to read your review and I'm happy your stay with us met your expectations. If there is anything we can do in the future to exceed your expectations, please let us know. WE look forward to seeing you again soon!
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My overrall experience at River Terrace....SIMPLY PERFECT AND ROMANTIC. My wedding was in Gatlinburg at a chapel during Thanksgiving weekend, Nov 26, 2011. I reserved my reception and blocked off rooms (under PRESSLEY WEDDING GROUP) for family members and friends there at the River Terrace. Oh my gosh, everything was perfect. Enola and Travis made sure my reception was amazing...
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I was very pleased when I read your review of The River Terrace Resort and Convention Center. Not only am I happy to hear our Team Members took good care of you and your guests, but, to know we will be able to have you as our guests in the future really made my day. It is a pleasure hearing...
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We had read good/not so good reviews on tripadvisor.com, especially concerning problems with the parking; so, we decided to wait until our arrival to make reservations...which was a little nerve-racking, considering it was Thanksgiving week! However, upon our arrival, there was a room available with 2 queen beds, micro, fridge and fireplace overlooking the river. We weren't able to see...
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Thank you very much for the fair and honest review of The River Terrace Resort and Convention Center. Our top priority is Customer Service and Guest Satisfaction, so it pleases me to hear the positive comments made of our Team doing everything possible to take care of you and ensure your stay is an enjoyable one.
Our property is on...
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Very nice and clean the one that helped with the party Enola Limp and Travis were very nice and friendly my niece and I walked to the candy stores they smelled heavenly we ate some maple candy and haystacks great place to stay wish had more time to go in the shoppes
overall it was wonderful to spend with family...
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This is a good place to stay. I will def stay again. Close to many attractions within walking distance. Clean and friendly.
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We were in for a family and friends weekend. The location of the hotel was so convenient to everything. The hotel was clean and our group had rooms all right together which was nice. The service provided by our hostest, Ms. Enola LImp and Travis made our weekend very enjoyable. They were both very accommodating and the conference room we...
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The River Terrace was the perfect meeting place for our family gathering to celebrate my Aunt's 50th Birthday and celebrate my other Aunts 139 lbs. of weight lose. We had a great group rate, the rooms were clean and well maintained. The breakfast was awesome $6.99+tax for a wonderful buffet. The host was very nice and had been at the...
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My husband and I booked a room at the River Terrace for a quick weekend get away (since we live an hour from their). I wanted to stay in one of the hotels along the river, but didn't want to pay a hefty price. We got a great deal and a "free upgrade" room to the River Tower, which is...
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299 Reviews
320 Reviews
