The place was clean and the staff was polite. It is located within walking distance to the town with all the shops, but it's also a short drive to the scenic overlooks and other attractions. There are outdoor and indoor pools and hot tubs. They also have crafts for the kids and a small game room. We enjoyed our stay... More

We have been going to the Gatlinburg area for years and staying in cabins, but after spending a wonderful weekend at this property, I can't imagine staying anywhere else. The location is perfect, literally just a 5 minute walk to the downtown area and to all of the shops and dining establishments. We had a one bedroom suite that was... More

The staff are great! The villas are nice and comfortable except for the paper thin walls and clunky doors. We had the misfortune of staying during a youth retreat . . . Slamming doors, knocking, screaming, and running up and down the halls made for a bad experience. I had enough at 12:30AM and became my father for about 30... More

We stayed with our family, grandparents, us and grandkids, over the Holidays. We had a two bedroom suite. This place is excellent. The staff is amazing. They went above and beyond. The location is perfect. Once your car is parked you don't need it again. The suites are one of the best I have seen in this type set up.... More

OK, I will confess that we own here, but we have no regrets in owning here. Our last stay was Veteran's Day week this past November, 2011. Everything was great. Every good thing you read about this property is right. My only warning is that you may not get a room here if you do not own here as the... More

This is our first time visiting Gatlinburg, Tennessee and we stayed at Holiday Inn. This place is very quiet and friendly. There are lot activities for the kids. The most memorable experience we had was the hike to Rainbow Falls, this is unforgettable experience. We hiked for almost 4 hours, the scenery was great. The room we stayed was near... More

We stayed at this hotel for 2 nights after Christmas. We had a one bedroom suite which included a gas fireplace and a washer and dryer. Our room had a balcony with two rocking chairs and a small table. The view of the monutains was lovely. The location of the hotel was very convient to downtown Gatlinburg. there is a... More

We had a wonderful stay there and plan to stay each time we go to Florida or when we head back home in Michigan.The suite has a fireplace and the front desk gives you a log. The staff comes around and greets you in your room and gives you information about all the things available in your suite and the... More

Always a great stay when you stay here. We spent the new year at the resort and really enjoyed it. Little pricey for 3 nights but the location is great. More