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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

3.0 of 5
404 Historic Nature Trail, Gatlinburg, TN 37738
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Ranked #3 of 88 hotels in Gatlinburg
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405 reviews from our community

Traveller rating
    289
    78
    24
    5
    9
See reviews for
Families
197
 
Couples
138
 
Solo
4
 
Business
7
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Grovetown, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

My husband and I went to Gatlinburg for our anniversary. This hotel was AMAZING!!! The staff was EXCELLENT - especially Natalie at the front desk - she suggested activities for my husband and I to do and they were all great!!! She went out of her way, as well as all the other staff, to make us feel very welcomed.... More

Was this review helpful? Yes 2
Cleveland, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013

I stayed at this hotel with my family of four, my mom, her sister, and my cousin. The two room villa was huge; even bigger than the house I rent in Ohio! It really felt like we were renting an apartment. It was very clean. We swam in the indoor pool and my daughter and cousin even ventured into the... More

Was this review helpful? Yes 3
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Hey there Ms. Heather L. Now that’s what I want to hear. I am so glad my staff took such great care of you! That is our main focus, to exceed our guest expectations. I hope you will come back and see us again real soon! Don Ward More

Croydon, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

Booked this hotel for the final couple of nights of our two week US road trip. Had expected to find a normal Holiday Inn nestled in a remote and quiet mountain village. Got that wrong on both counts! Hotel is OK but not your usual Holiday Inn. Easy underground parking. Good reception staff, although we had to wait 30+ minutes... More

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Mr. David P. Thank you for your comments about your stay with us! I am sorry we did not do a good job of helping to set your expectations. I assure you that I will work with my booking engines to improve our communications with first time guest to better represent our experience. When you were here did you by... More

Gardendale, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

The hotel was very clean and updated. The staff at the front desk were extremely nice and helpful.The beds in the room were comfy (which is a plus for me since I have severe fibromyalgia). The distance from everything was minimum...lots of great shopping and restaurants close by.

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Michelle M. Please come back and see us soon. Our focus as a staff is to hear our guest review us just as you have. I promise we will work very hard to earn types of comments from you, every stay, time after time! I hope to see you soon. Don Ward More

Smyrna, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

We stayed at this property for our girls weekend. We had a wonderful time. It is within an easy walk to the heart of Gatlinburg's strip. Lots of shopping and fun things to do. The property is very clean and updated. We loved having the kitchen. The rooms were so comfortable and the beds were very nice. It is a... More

Was this review helpful? Yes 2
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Hey there Julie S. Thanks for taking your time to share your review of us with Trip Advisor. I am truly happy you girls had a good time with us! I understand what you are saying about Mr. Roger Bailey, he is as popular around here as the Bears are; as well as a huge part of our Smoky Mountain... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 May 2013

I wish we lived closer to this "vacation club", because we would definitely be back with our family. Our room was upgraded to a two bedroom, two bathroom suite, even though we expressed that it was far more than we needed. However, because we are priority club rewards members and it was my husband's birthday, this was the suite we... More

Was this review helpful? Yes
See 3 more reviews by suway for Gatlinburg
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

What can I say Suway? It tickles me that ya’ll enjoyed your stay with us so much, I am really glad your husband enjoyed his birth day celebration! While, exceeding our guest expectations is my and my staff’s main focus, I hope ya’ll will see the same focus throughout our Holiday Inn Club Vacations Brand. Make sure to contact the... More

Bartlesville, Oklahoma
Top Contributor
98 reviews 98 reviews
65 hotel reviews
Reviews in 68 cities Reviews in 68 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 May 2013 via mobile

We booked seven nights here without realizing it was a timeshare place. The hotel is quite nice, but you provide your own maid service including dumping the trash. You also have to provide soap, shampoo, toilet paper, paper towels, etc. after the starter supply. Each room, called a villa, has its own washer and dryer which was nice. The bedroom... More

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Thanks for your comments and review Joe from Oklahoma, You are correct sir, we are not a typical Holiday Inn. We are a timeshare resort with rental options as well offering 1 and 2 bedroom fully furnished condo villas as you described. I am happy to hear that ya’ll enjoyed the Great Smoky Mountains National Park. Were ya‘ll able to... More

Milnesville, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 April 2013

This Hotel was a nice comfy stay. Location was close to the main strip but far enough away that it was quiet. The rooms were beautiful and were just remodeled. Only bad thing was no maid service during your stay,

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Pak6418201, Thanks for your comments. I am glad you enjoyed your stay and was comfortable. You are correct we don’t have a daily housekeeping ,however we do try to supply ample towels 6 sets with 2 bath mats and 4 pool towels in our 1 bedroom villas and 8 sets of towels with 4 bath mats and 6 pool towels... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 April 2013

Had a very nice condo. Very clean and friendly staff. Everything was in walking distance. Great for family's. The grounds where well put together. We will go back soon..enjoyed it very much..we walked into town every day..

Was this review helpful? Yes
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

Hey there Tripwild, I am so very happy to hear that ya’ll had such a goodtime; I really appreciate you taking the time to review us on Trip Advisor. I hope ya’ll will come back and see us again real soon , just let us know before you come back and we will do everything in our power to help... More

Nashville, Tennessee
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 30 April 2013

Loved staying in this place. Rooms are actually nicely furnished condos for the price of a room. Working gas fireplace, appliances like washer-dryer, large coffee maker and blender. Very comfortable seating. The rooms have balconies. Drawback is the lack of a restaurant, but there are plenty of places to eat within a few minutes walk. It is close to shopping... More

Was this review helpful? Yes 1
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Gatlinburg-Smoky Mountain, responded to this review
16 May 2013

How do you do? Pigott Let me say that 'this place" and our whole staff love having you stay here! I can’t express how much we appreciate ya'll staying with us! Thanks for sharing your review of us with Trip Advisor. I hope you will come back and see us real soon. Don Ward More

 
 
 
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Additional Information about Holiday Inn Club Vacations Gatlinburg-Smoky Mountain

Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Address: 404 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Gatlinburg
#3 Family Hotels in Gatlinburg
#4 Business Hotels in Gatlinburg
Price range (per night): ₹ 8,012 - 12,896
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you re ready for sites, you need only walk through the gates of the resort and you re in downtown Gatlinburg, where you can enjoy the area s best dining & shopping. If you are looking for fun adventures for the family, you ve come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don t forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 
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Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
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