We checked in late on Friday night because the other hotel we were booked at wouldn't let us check in due to the weight of our dog. The Terrace Inn has a pet friendly room that has a no smoking sign on the outside of the door. The room smelled like a 100 people had been in there smoking all... More

I stay here almost every year with my dad, sister and grandmother for Christmas. There's a reason we keep coming back! A great location with nice comfortable rooms and great service.

Had I read the reviews I wouldn't have looked at the ad in the travellers coupon book. As it was we were only stopping the night late on a through trip and it was cheap. Everything was clean with no cobwebs and the bed was comfy and clean. There was a slight odor of smoke in a nonsmoking room (room... More

Made a reservation for one night. Website showed decent looking room. That's where it ends. We arrived around 9:30pm. I knew we were in trouble when I had to ring the bell to get the manager to open the door and check me in. She arrived to the door barefooted. Upon entering the office, the smell of chicken curry overwhelmed... More

When arrived I asked about the rate posted on website. I was told it was for walk in only. I was told because I made reservation I couldn't have that rate. People who were with me didn't have reservations but they wouldn't give them the rate on site was told had to have coupon and when told they would go... More

After traveling by motorcycle a few hundred miles that day, we used a coupon from the Travel Coupon book and found this place. It sounds like a good deal being on the water and we thought this would be a relaxing spot. After hauling all of our stuff to the 2nd floor, we thought we would sit on the balcony... More

We stayed here for 2 nights; 2 adults and children. The price was right, only $45 per night for a double room. We were the only guests, so the owner was very eager to please. Beds and mattresses were brand new, as were the fridge, microwave, coffee maker, and hair dryer. The balcony overlooking the river was a wonderful place... More

Positive: Beautiful creek runs behind the rooms and there are balconies overlooking this. The location is ok, it's one of the first motels when entering Gatlinburg, so the main attractions are much farther away than they make you think on their website. Cons: There was about 10 feet of solid ice between were we parked (not in front of our... More

On their web page and on the phone I was told they have Wi Fi only if you sit in the lobby and steal it from Zoders. Also that the cabins had ref. and Microwave wrong again!!! And that they had been remodeled, DIFFERENTLY WRONG!!!! First night in the cabin no heat, when I asked them about it they know... More