My husband and I stayed one night at this hotel. Our room was very nice and very clean. We had a room with a balcony and a fireplace. We enjoyed both. The hotel is not on the main strip and is a relatively smaller property. If you want to be in Gatlinburg but have some quiet time, then I would... More

This hotel is in a great location. It is on River Road which run behind the main strip through town. It is a great location because you can walk to shops and restaurants but can use river road to get out when you need to drive. The main road can often time be so crowded you can't move. It is... More

Just stayed here for a long weekend and this hotel was very nice.....one of the nicest places we've stayed in Gatlinburg. The room was very clean and updated. Enough space for us to get around and our 3 year old to run around and play. The beds were comfortable although it did seem one bed adjusted softer than the other.... More

After two consecutive Spring break trips to the beautiful Mountains of Tennessee, we can truly say "we will not stay any place else but the Hilton Garden Inn Gatlinburg." The hotel is within walking distance to Ripley's Aquarium and many shops, restaurants and attractions in Gatlinburg. However, it is not on the main road but along the River Road stream... More

Great service...Great room. My wife loved the bed. Room service was really good. Gatlinburg has had a history of poor quality rooms in the past. If you have had this problem I suggest you stay here. We have found our new spot to stay. More

The Hilton garden does not care about their customers, they only care about the money and bonuses they will receive. We stayed a few nights ago after seeing all the wonderful reviews about the place. When we got there to check in, we knew we were early but didnt expect to get checked in. Kelly was at the desk and... More

This is an average HGI (that's a good thing) in a super location. Spent one night there and was happy with everything except the condition of the desk chair. Yes the desk chair. It had stains on it so gross I can't even write it. Like all over the chair, impossible to miss. Like there was an orgy on the... More

We stayed here for MLK Weekend. Check-in was a breeze and our room was ready for an early check-in. All things considered, this hotel is nice. It's not on the main strip, but that isn't necessarily a bad thing - it's on a short 5 minute walk to the main strip. It's also about a 5 minute walk from Ober... More

After a HORRIBLE 2 day stay at a gburg hotel, I called Hilton Garden Inn told of my dire situation and they said " Come on over" I love Hilton Garden Inn, the restaraunt food is fantastic, Breakfast and Dinner are wonderful! So nice to see friendly faces that are eager to make your stay wonderful, they go above and... More