We had stayed in this hotel a number of years ago when the property was fairly new. All was well. When we looked for rooms for New Years Eve, this is all that we could find to accomodate us. I made the reservations by phone and then checked the reviews. Boy did that scare me!!! The reviews were terrible and... more

I booked two rooms for New Years Eve 2008 in March of 2008 (personally went to the hotel to book the rooms) and was told I could reserve specific rooms. Upon trying to check in with desk clerk Jennifer, she informed us we couldn't have the reserved rooms, instead she gave us one of the rooms and one inferior room.... more

When we arrived for our 2 night stay, the computer was not working, we couldn't be checked in, and nobody knew what to do. The desk clerk was also very rude. We finally got a room, which had a strong urine odor, and white stuff on the carpet. We assumed this was bug powder, but still not sure what is... more

we checked into this motel and had problems with the key not working first. They recoded the key and it finally worked. After we got settled in we decided to get something to eat and do some sightseeing. When we came back to our room someone else was in it. They had given our room to another person and taken... more

We were staying a week in Gatlinburg and had already paid for the rooms for the entire week. We were supposed to get a room with two double beds. But they mixed up our reservations and no other rooms were available except a one double bed room. I was not about to sleep in the same bed with my parents.... more

Immediately upon entering the room, overwhelming smell of urine. We opened the window and turned on the cooling unit. By the time we returned from downtown, the smell had lightened, but still strong. Bed was very comfortable, room was clean. Bathroom was adequate. You get what you pay for. Close to strip was best part. more

This was, perhaps, the worst hotel I've stayed at in at least ten years. Our "no smoking" room reeked of odor and there were ashes in the carpet and the bathroom floor. The heat/air unit did not work at all - wouldn't even turn on. The sheets and pillow cases had hair all over them. The bed was rock hard... more

Stayed 2 nights and the location surely can't be beat. BUT you get what you pay for. It is very small, only moderately clean (sheets and blankets were stained - I hope those were stains), and we had someone else in our room when we came back from an outing - She had checked in and been given a key... more

We stayed two nights. The room was very small, but adequate. The drain stop in the bathroom was not installed, just lying in the tub. They didn't have any of the little "extras" like shampoo, conditioner, lotion, etc. in the room. The "continental breakfast" consists of plain bagels, one kind of mini muffin, and cereal. There is coffee and juice.... more