This hotel is right downtown and within walking distance of the shops and restaurants. The staff was friendly and helpful. We stayed in a king room and it was small, but comfortable. Would stay here again.

upon arriving, the staff was great. when we opened the door to our room, there was a musty smell. i had febreze, so that helped. the toilet did not seem to flush properly when we arrivied on Friday. On Sunday it overflowed. we were offered a plunger.

The hotel was clean and conveniently located. I was attending an event at the Convention Center, which is only about a block away. Lots of nice restaurants within a short walk from the hotel. Gorgeous view from the back of the property. The complimentary breakfast was very well prepared and had variety. Friendly staff, clean room. Not a cheap hotel,... More

I enjoy staying at Hampton Inns and this property is no exception. The only problems I experienced during my stay were with the internet going up and down and the television which was difficult to operate. The property is very clean and the rooms appear to have been recently updated and are nicely furnished. The staff was courteous and helpful.... More

Room was an external entrance, I prefer and expect internal entrance rooms from Hampton Inns. I recognize the site location presented challenges. The stream was nice and glad it was preserved. The room was smaller than usual for a Queen double in Hampton Inns. It felt cramped for the two of us (my son and I).

Hotel is at end of town right next to Great smokey National Park.The town is a great walking town.We would walk into the park, nice trail by the stream.The hotel is clean & breakfast is better than most. The staff went out of there way. Stephane was the best.She helped us out so many times. Ivan was also great.Very happy... More

I took my wife for a birthday get a way. My stay was outstanding. Room was clean and it was maintained daily. Breakfast was perfect. I really enjoyed being able to just walk the strip in Gatlinburg as I we wanted.

The hotel was great.... My sister and Friend and I stayed for 4 nights in Gatlinburg tn. It was very close to all of the little shops on the main strips of the road! I would def... recommend staying there for a trip :)

The manager needs to rethink how and when maintenance is done. Access to elevator on ground floor or pool aera should have been left open while painting the floor or someone provided to help seniors get thier bags up and down the stairs. Also should have had a crew of 5 or 6 people to blow the debris and get... More