The room was old , dirty .The ice machines would not work . I was afraid to ride the elevator The pool area was ,very dark at night.halls wereold and dirty. Recption on the tv, was poor to be cable. No wash clothes in the room,ask for wash clothes they gave us hand towels.They would not try to help .... More

This is the worst motel in the USA.Dont dare to stay in this.Worst rooms,service,bathroom,lights,beds,........what not.....the worst is little......to express........ More

This was our first visit to this hotel, although we've visited the area quite a few times. We were there for a chainsaw carving festival, believe it or not. It's on the main strip, so restaurants and attractions were nearby. The staff was helpful and friendly. We stayed in the four-story building out back and the room was perfectly nice... More

my husband and i stayed at four seasons april 1 2011 we were going to stay two nights but we checked out the next day because the room we were in was so dirty and the bathroom smelled very bad they said they had new house keepers and they needed to be trained but were was the boss over the... More

We stayed at this hotel for a couple of nights. We chose to stay here because it was close to all the little shops in town and could walk to everything. Plus we have a dog who always travels with us so that makes finding a pet friendly place a little tricky. This hotel looks run down and the hallways... More

We stayed here one night. Upgraded to a jacuzzi/fireplace room. It was a really big room. Everything in the room was old & outdated. Curtains hanging halfway on the rod. Really old 70's style red carpet. Some stains on the walls & a musty smell, it was a smoking room. But it WAS clean & the bed was comfy. The... More

We stayed for the first time at Four Seasons Lodge in Gatlinburg and probably our last. We have been going to Gatlinburg for many years and love to stay downtown within walking distance to everything. We thought our room was more convenient but little did we know they would send us to a room in the back, not very close... More

First off, the guy/gal who says this place isn't dirty..I'd hate to see your house. It was filthy. The carpet was so dirty I didn't take my socks off. It wasn't even swept before we checked in. The screen was all torn up. The closet (that didn't have any hangers in it) door didn't work. The tile was broken in... More

I took my husband for his birthday. I had stayed here in previous years and now it seems run down. When we took our little dog and went in room 237 the fleas jumped all over our legs. We pulled about 10off each we called the desk and they said we will call you back. We grabbed our dog and... More