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Glenstone Lodge

3.0 of 5
504 Historic Nature Trail, Gatlinburg, TN 37738
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Glenstone Lodge
Ranked #46 of 88 hotels in Gatlinburg
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355 reviews from our community

Traveller rating
    71
    92
    62
    56
    74
See reviews for
Families
108
 
Couples
72
 
Solo
7
 
Business
56
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Courtice, Canada
2 reviews
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed here 3 nights and found the room to be quite large, private balcony , even a fireplace... but the hotel was tired looking. Clean room and pleasant staff. The daily breakfast $8.95 per person was great. lots of choice and omelettes/waffles... made to order. The service at breakfast was excellent and very friendly, food was of good quality.... More

Was this review helpful? Yes
Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

This was a very nice hotel. The indoor pool has two levels with a waterfall between. There is a restaurant off of the lobby that opens for breakfast. Everyone there is very friendly & helpful. Rooms to the front face a beautiful old church. It's a few blocks from the strip & very quiet. If you want smoking, call instead... More

Was this review helpful? Yes
See 3 more reviews by wade s for Gatlinburg
Bucks County PA
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 13 May 2013

Hotel is about 1/4 mile walk from the main street. Away from the street noise, but close enough to walk down to the mainstreet. It was Easier walking down to town rather than walking back up the hill. Rooms were clean,but we missed not having a refrigerator. We had a room on street side and at the end of the... More

Was this review helpful? Yes 2
See 3 more reviews by Moonjogger for Gatlinburg
Andy H, General Manager at Glenstone Lodge, responded to this review
14 May 2013

Thank you for staying with us! Your feedback is important to me and my team and we hope to have you stay with us again. Please let me know if I can be of assistance in the future! Regards, Andy More

Waynesville
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 9 May 2013

The Glenstone shows it's age but our room was clean and smelled fresh. The carpet was stained a bit but was still cleaner than other hotels we've stayed in. Our room did not have a private balcony but I would recommend a balcony room to take advantage of the view of the nearby creek. The large pavilion in the rear... More

Was this review helpful? Yes 2
Andy H, General Manager at Glenstone Lodge, responded to this review
13 May 2013

Thank you for taking the time to review us. We appreciate the feedback to help us improve on the issues you had at our hotel. We sincerely apologize for the issues you had and hope you will give us another try the next time you are in Gatlinburg.... More

xna
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 May 2013

Our hotel room stunk something fierce, smelled like a cross between poor body odor and an Indian restaurant. The pool was nice, complete with waterfall and double waterfall. Carpet in our room was stained. The window in our room was a locked sliding glass door with no balcony! This hotel is in serious need of a renovation. I didn't try... More

Was this review helpful? Yes 3
Andy H, General Manager at Glenstone Lodge, responded to this review
9 May 2013

Thank you for choosing to stay at the Glenstone Lodge. We appreciate that you took the time to write a review on TripAdvisor, and it is disappointing that you did not consider your stay to be "stellar". However, comments such as yours are great training tools for our staff so that we might continually improve our product and service. I... More

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White Bluff, Tennessee, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

This is the fourth time that I've stay at the Glenstone. Every time is the same, the room is always clean, the food is good and the hospitality is wonderful. It's like coming home to a family reunion. I can park my car, unload and enjoy Gatlinburg the way it is intended to be enjoyed, by foot. Thanks again for... More

Was this review helpful? Yes 1
Andy H, General Manager at Glenstone Lodge, responded to this review
8 May 2013

Thank you so much for your review of Glenstone Lodge. We are happy to know that you thoroughly enjoyed your stay with us. We sincerely appreciate your comments. We hope that you will contact us the next time you are visiting Gatlinburg and the Great Smoky Mountains. More

Nashville, Tennessee, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

This is my fourth time to stay at your hotel. Each time it has been a great experince. Your staff is very friendly and the rooms are really nice. Very clean lobby and pool area. The breakfast buffet was large, tasty, and worth the small price. Always enjoy the river in the back and love that you are so close... More

Was this review helpful? Yes 1
See 3 more reviews by Ricky H for Gatlinburg
Andy H, General Manager at Glenstone Lodge, responded to this review
9 May 2013

Thank you for your wonderful comments regarding you recent stay with us. We appreciate that you chose the Glenstone Lodge over other hotels, but we are expecially pleased that your stay was comfortable and memorable. Please come back again. More

Nashville, Tennessee
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 30 April 2013

We stayed here for Winter Fest in Feb. we had about 50 in our group. The staff was terrific. The rooms neat, a good size and clean. The over all opinion of the property was "this is the best place we have ever stayed'! And the pool looked terrific.

Was this review helpful? Yes
See 3 more reviews by travelgal1994 for Gatlinburg
Andy H, General Manager at Glenstone Lodge, responded to this review
9 May 2013

The staff and management of Glenstone Lodge appreciate the kind words you shared on TripAdvisor regarding our hotel. We know you have many options or hotels from which to choose, and we are honored you choose to stay with us. Please come back again.. More

USA
1 review
5 of 5 stars Reviewed 28 April 2013

My fiance and I had a wonderful time! It may not be the most up to date hotel but the price is one you can not beat! The staff was friendly and the rooms were clean... we had an end room which was right by a creek which was peaceful. We just had a wonderful time and would definitely stay... More

Was this review helpful? Yes
Andy H, General Manager at Glenstone Lodge, responded to this review
9 May 2013

We are so glad your family enjoyed our recreational facilities and that your room met your standards of cleanliness. It is very satisfying to know that we created a memorable experience... More

Kingsport,TN
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 21 April 2013 via mobile

The lobby is nice and pool is nice but the rooms are a little dated. We have stayed here twice and this time was better because we had an inside room and it was cold outside. Last time, we were outside and it was really cold outside going to the indoor pool. Would probably stay again.

Was this review helpful? Yes 1
See 3 more reviews by sandjmonroe for Gatlinburg
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Additional Information about Glenstone Lodge

Also Known As:
Glenstone Hotel Gatlinburg
Glenstone Hotel
Address: 504 Historic Nature Trail, Gatlinburg, TN 37738
Phone Number:
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Business Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #46 of 88 hotels in Gatlinburg
Price range (per night): INR4,832 - 8,498
Hotel Class:3 star (3*)
Reservation Options:
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