I just moved my daughter from Bates College in Maine to NYC to start her post-college career. She is sub-letting in Brooklyn so we decided to break with our normal tradition and experience Brooklyn. The hotel was terrific, the advice extremely helpful and the service outstanding. Great attitude on everyone's part, something I often find missing in NYC hotels. We...
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We have been staying at NU since shortly after the opening. They have fixed my major complaints: street noise and small breakfast area.
The hotel added another layer of windows making them triple glazed. We now find the rooms very quiet for an urban hotel (there is some noise from hallway but not bad).
The hotel transformed the lobby into...
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Reviewed 8 August 2011
Thank you for the detailed review and I am glad that we have addressed your two major concerns. We read every single review and bring our guests concerns and suggestions to the entire team and have brainstorming sessions to improve the guest experience. We appreciate your comments about being urban and trendy! We don’t mind you comparing us to other...
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The only negative experience I have to share about the NU Hotel is that I eventually had to check out of it! My husband and I loved it from beginning to end :) He was staying there on business and it was recommended to us by my friend who lives in Brooklyn Heights. We are so grateful to her for...
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Melina,
We are truly saddened that you had to leave us as well :( Javier, Daniel and the entire team are ecstatic about this review! This is the type of experience that we want all of our guests to have. The gratification that we all feel when we surpass guests’ expectations is the greatest feeling in the world. I do...
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I had a few issues with this hotel, at least if you're planning on having a wedding block here, as I did. It used to be a cute little boutique hotel, and definitely has one of the best locations you can get in Brooklyn. However, they did a lobby renovation that's pretty unsightly (though it was amusing to see my...
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Thank you very much for your review and we truly appreciate your business and your feedback. We truly apologize for the wedding bag issues that you and your guests encountered while at the hotel and I assure you that we take our wedding parties extremely serious and it sadness me that we simply dropped the ball on this matter. I...
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This hotel is a great pick if you want to visit New York, but don't want to be in the middle of the hectic Manhattan. Close to the hotel are some nice restaurants from many kitchen types to choose from.
The room was beautiful. It was very clean (cleaned everyday if you want) and all you need is available. The...
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Thank you very much for your review and thank you for choosing NU Hotel. We are very pleased that you had a nice time during your stay and we would love to be your hotel of choice when you visit Brooklyn! Come visit soon!
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MOST PET FRIENDLY HOTEL EVER! The entire staff is so great and welcoming too. I felt at home during my 2wk stay with my 2 dogs Coco (lab)and T-Bone(jack Russell mix). And the most amazing thing was how comfortable I was the entire time. I loved how safe I felt even late at night when the dogs needed to go...
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Christine,
Thank you so very much for the raving review of the hotel!! We loved having you, Coco and T-Bone! I have shared your review with the entire staff and we are extremely happy that you had a wonderful experience! Pets are family and they deserve to have a little bit of luxury when they travel as well! Come visit...
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Very unique and a lot of local flavor. The lobby has been remodeled and the computer for printing boarding passes has been moved. The staff is always friendly and helpful. We stay here frequently visiting family.
Reviewed 29 December 2011
Thank you very much for your review. Here at Nu Hotel we strive every day to represent the local community in the art we display, the music we play and the ambiance we provide. Thank you for making us your hotel of choice when visiting Brooklyn! Hope to see you soon!
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Without a doubt the best thing about this hotel is the value. I spent almost half of what my colleagues spent at other hotels. The lobby renos are now complete, so there is no issue there. Central booking is across the street, but as common crime is more likely than a prison escapee causing harm to you, it had no...
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Thank you very much for your review. We appreciate your feedback and we will be taking these items into consideration. Improving the guest experience is our ultimate goal and we want you to be completely satisfied with your stay. Please feel free to contact the hotel directly with any more concerns or opportunities. Thanks again and we do hope that...
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My family of 4 stayed here on the recommendation of a friend that lives in the area. We stayed in the "Friends" room which is bigger than most and has bunk beds in addition to a queen. After getting the recommendation I researched a little and going in was concerned about two things... 1) noise from the Brooklyn House of...
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Thank you so much for the wonderful review! We are extremely happy that you and your family enjoyed your stay! The Friend Suite is such a fun room and I am happy you found fun with the view! We look forward to your next stay and let us know if we can assist you in any way.
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The nu Hotel in Brooklyn on Smith St. is a great hotel. The staff is friendly, the hotel is clean with excellent bathrooms, and the garage next door was convenient and effecient. We were upgraded to a suite upon arrival, which was a most pleasant surprise. We were visiting with family in the area and the hotel was a wish...
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Your review truly brought a smile to the faces of the entire team! We are so happy that you enjoyed your stay and please reach out to us directly if you need any assistance planning your next visit to Brooklyn.
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