I loved the Hot Licks ice cream right there in the hotel lobby. The hotel has a nice look and feel especially Felix Restaurant with gold miners motif. The food was pretty good but the bar was the best part. Overall the hotel staff are friendly and helpful. Beds were really comfy. Hmmmm ...the wonderful aroma of the ice cream... More

Stayed there for one night in early October. Was not really impressed. They do renovation in one of the wings, the restaurant was closed for winter, continental breakfast was a joke. Reasonably clean and quite, but, as I was told by the locals, it is not in the best part of the town, was strongly advised not to walk around... More

waited long time to get to alaska the trip was worth everypenny the staff at this hotel go out of their way food was excellent and the music was awesome in the lounge. in summer they have a place call hotlicks icecream if you dont use your breakfast coupan you can use it on ice cream plus i didnt want... More

What a horrific disappointment ! For AAA to give this a two star rating is a joke. We had originally booked a week's stay at this hotel, but after our initial check-in followed by an immediate room change, we feverishly began looking for other accomodations. We ventured down a musty smelling hallway on the second floor, lugging our bags as... More

The room was adequate but very dark with insufficient lighting. The wireless internet connection advertised did not work the two days we were there. the hotel also failed to clean the room two days running as they claimed staffing issues and it was an oversight.......two days running! It took a conversation with the owner to remedy this. Consequently I could... More

Just stayed at the Best Western with our family. If I were traveling to Fairbanks again, I would say the hotel is "OK", but leaves several things to be desired. The building appears to be several years old, and the rooms were a bit cramped for our family (1 room with 4 people). The hotel has sort of an odd... More

We flew into Fairbanks and waited for about 45 minutes for the shuttle from Best Western to pick us up. The girl who picked us up did not seem all that friendly and did not know the answers to a lot of our questions. The next morning, a man on staff drove us to pick up our rental car and... More

As soon as we checked in upon arrival. The front desk told us that they couldn't find our reservation. I wasn't sure if it was the hotel's fault or Orbitz's problem (the website we booked on). I was pretty anxious and was afraid that we didn't have a room to stay. Luckily they said they had 1 more room left,... More

wow the staff was the best nice alaskan feel and it didnt kill my budget because alaska is expensive stay at the best western More