Overall, a great value with nice amenities and a quiet, comfortable and convenient location downtown. We chose a first-floor king room and found that for an older facility, much detail was paid to make this a well-appointed newer remodeled facility.
If you're looking for a five-star downtown hotel with ornate lobby and concierge, please look elsewhere. If you need a...
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Hello 66vwbusboy,
Thank you for taking the time to leave a comment about your recent stay with us. I am glad you were well accomodated. Thank you for noticing the work it took to remodel our property here. It was remodelled a little over 2 years ago and I'm glad we are still holding it up to our guests standards....
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Don't be deceived by the "Comfort Inn" brand over this hotel. The lobby is beautiful, staff are pleasant. Room was a tad small but overall was very new and clean. Beds very comfortable. Breakfast wasn't the best but for free it's better than nothing! I would recommend this for a cheap stay in the Portland area.
Hello Alex W!
Thank you for taking the time to write a review about your recent stay with us. I am glad to hear you were well accommodated. As you have noticed, we remodelled back in 2009 from top to bottom and it has really made a difference in our guest's experience with us. I see that you had our...
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Stopped here for a night, paid for a room with two double beds (cheapest option) came to $75 with all fee's. We had room 215, I would suggest you don't have this room or any other room directly across from the ice machine & vending machine as the compressor comes on frequently throughout the night which resulted in not sleeping....
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Hello Candy,
Thank you so much for choosing to stay with us, if only for one night, on your vacation! I hope you had a great time and enjoyed the rest of it. Also I wanted to thank you for taking your time to review our property and for the kind words and I'm glad you enjoyed our breakfast. I...
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Desk clerk was great. TV in room did not work so she switched us to another room. Knew answer to every question we asked her. Ask to see room if you want a king suite.... some are located near loud ice machines- the rooms ending in the number 16. Lobby seating area quite small but hotel is older and recently...
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Hello J K,
Thank you for taking the time to review our hotel! I am delighted to hear you had a pleasant stay with us. We make it our number one goal to make sure all guests have a great and wonderful stay. I am sorry to hear about the TV and the Ice Machine issues. I will make sure...
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I would not recommend this to someone looking for a luxurious place to stay, but if you're on a budget, and you want a decent hotel, this is for you!
They have a free breakfast, and the food was good, but not great. Waffles, really good muffins, cereal, mini bagels, fruit, oatmeal, yogurt, juice, coffee, milk, etc.
The room was...
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Hello LauraWilmot,
Thank you for taking the time to review our hotel here. We are always glad to hear our guest's stay was a pleasurable one. We always strive to make sure everyone is taken great care of and I'm delighted to hear that you enjoyed your stay. Thanks again and we hope to see you again in the future!...
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A large group of us stayed a weekend at this motel, and found the staff to be very helpful and accommodating. We needed some extra services, which they provided readily. They really went out of their way. The manager came in on the weekend, just to check things out. He was great. The rooms were clean and comfortable. though our...
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Hello betty l,
Thank you so much for staying with us here at the Comfort Inn and Suites. I appreciate the kind words and taking the time to let us know how we are doing. We have a great staff here and it's great to see that they are doing their best to make sure everyone is taken care of....
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I've got nothing but good things to say about this hotel. Front desk staff was great. I was driving from Eugene to the hotel and was given GREAT directions from the agent working the desk. This hotel fit my needs perfectly for the the two nights I was in town for Choice management training. I had the pleasure of meeting...
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Hello EugeneSleepInn,
Thank you so much for staying with us during your visit here in Vancouver. It was very nice to meet you as well and I appreciate the kind comments. I hope that when we can accomodate you again if you are ever in the area. If I'm ever in your area, I will definitely look your hotel up...
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I had a conference across the river in Portland and the general manager went out of his way to make sure I was shuttled back and forth everyday. He was extremely nice, professional, and thoughful. I could tell he went out of his way in the duty of his job. The hotel itself was very nice, recently remodled and in...
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Hello pcvdebb1,
Thank you so much for staying with us during your visit here. I know you had that conference across the river into Portland, so I am glad I could make your stay with us a memorable one. I also enjoyed our conversations between trips. I am just glad I was able to get you over there to the...
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Many breakfast items not available (well unless you want to wait 15 minutes). No Hot tub, it was removed. Many times there is no one at the front desk. Laundry was closed out of service are entire stay (3 days)... The pool area had towels everywhere never cleaned up and few lounge chairs. In general, not managed...
Hello pauljohnson1222,
I would like to apologize for any inconvenience you experienced during your stay. I would like to point out however, that we have never had a hot tub at our property and that it would be impossible to remove one if it has never existed. Also, as we get busy during the summer, I can understand how it...
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We are regular Comfort Inn customers but that may soon change. On a recent trip south we stopped overnight in Vancouver Washington. It was our first time here. Check in was efficient, but not overly friendly. We found the room small and crowded with oversize furniture and it smelled strongly of chemicals as did much of the hotel. Cleanliness was...
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Hello Cashman777,
I am very sorry to hear that your stay was anything less than satisfactory. As the new General Manager of the facility here in downtown Vancouver, I always welcome input like this. I expect nothing but the best from my staff, so to hear about the service you received is disheartening and I can assure you these issues...
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28 Reviews
111 Reviews
