We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Rome hotels

Quality Inn

2.0 of 5
200 S. James St., at Erie Blvd., Rome, NY 13440
Hotel website
Hotel deals
Hotel packages
Hotel amenities
Special Offer
Get Best Avail Rates Now
Quality Inn
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com Expedia.com Booking.com
and 7 more sites!
12%
Ranked #3 of 5 hotels in Rome
Write a Review

64 reviews from our community

    Trip type
Traveller rating
    2
    3
    14
    11
    34
Date Rating
Ogdensburg, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2013

We booked this room with many others for our basketball travel team with CHoice HOtels~We found the grates on the ice machines were rusty, broken couch in the hallway,ripped rugs,and worst of all~BEDBUGS~WE immediately left the hotel with NO refund and NO satisfaction. IM sorry to say that this will be the last time we ever stay in this Chain... More

Was this review helpful? Yes 1
Atlanta, Georgia
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 April 2013

Average to below. This estimated 50 year old property is showing its age. The attached Denny's provides some redemption which brought my review up to 'average'. OK for a business trip tight budget, but I would not put family or a friend here.

Was this review helpful? Yes 1
Camillus
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 7 January 2013

A week prior to my stay, I reserved one room. When I arrived, they told me I booked two rooms. Turns out they charged me for an extra room. They told me I should've canceled my reservation. Now how am I supposed to cancel a room I had no knowledge of!? Also, the room smelled gross, it needed some repairs,... More

Was this review helpful? Yes 3

Travellers are raving about these Rome hotels

New Bern, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 29 November 2012

Visited, along with others, for a funeral in the area. One guest was locked out of his room because they only had him for one night. Instead of apologizing and fixing the error (they never heard of the customer is always right), they gave him a hard time. The other guests were given a hard time on the phone when... More

Was this review helpful? Yes 3
Ottawa, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 November 2012 via mobile

Decent location, cheap rooms and that's about it. The rooms are decent - nothing flash, some tiles broken, needs some updates but hey, for the price you're paying what else is to be expected. Tip: Do NOT go into the Denny's next door at night... It's the after-party-drunk-need-food hot spot. Smells like vomit and service is terrible. We were seated-... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 October 2012

I tried canceling my hotel room due to a change in business travel and was charged anyways. I was told that I did not make the 6:00 pm deadline which was stated nowhere on my confirmation. The only cancelation note was in order to avoid charges cancelations must be received 24 hours in advance which is what I did. When... More

Was this review helpful? Yes 1
Pensacola, Florida
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 17 October 2012

Okay this not a great place but it is not a 5 star either. The decor is old and dated but since the plan is to shower and sleep we didn't care about decor. It was a comfortable room and clean. We always look under the mattress too and it was bug free and clean. The shower was also hot.... More

Was this review helpful? Yes 2
Potsdam, New York
Top Contributor
147 reviews 147 reviews
31 hotel reviews
Reviews in 62 cities Reviews in 62 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 24 September 2012

I hate having to check every item on the bill at check out and this property is now on my Do not return list just for this! We checked in and the manager with an foreign accent said something unintelligible about movies. It being late and me tired, it was recipe for not understanding what was happening - a disclaimer... More

Was this review helpful? Yes
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 27 August 2012

The not so good: No breakfast, older hotel so don't expect much--well worn on the outside The good: The room was comfortable and clean-even under chair cushions, looks like a new mattress & comforter, internet worked well, Denny's on property

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 August 2012 via mobile

My two friends and I checked in at this quality Inn in Rome New York for a Saturday night stay we were going to a convention at the nearby turning Stone Casino. The manager/owner was extremely rude. We checked out the next morning at 10 AM and left to go to the last day of the convention. About an hour... More

Was this review helpful? Yes 1
 
 
Quality Inn
Check-in Check-in Check-out Check-out
 
 
The Inn at the Beeches
Great value on a similar hotel
Rome, NY
3.5 of 5 stars 44 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Rome
Family-friendly
Hotel Utica, an Ascend Collection hotel
Hotel Utica, an Ascend Collectio... 3.5 of 5 stars 139 reviews
Good for business
Ramada - New Hartford
Ramada - New Hartford 2.5 of 5 stars 99 reviews
Show Prices ABS:HotelCheckRates-d238131?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99034?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Rome
Wingate by Wyndham Rome 4.5 of 5 stars 114 reviews The Inn at the Beeches 3.5 of 5 stars 44 reviews The Lodge at Turning Stone 4.5 of 5 stars 206 reviews Microtel Inn & Suites by Wyndham... 4.0 of 5 stars 200 reviews
Show Prices ABS:HotelCheckRates-d1141084?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d456364?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d568738?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1028230?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 5 hotels in Rome, ranked by popularity

Been to Quality Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Quality Inn

Also Known As:
Quality Hotel Rome
Quality Hotel
Address: 200 S. James St., at Erie Blvd., Rome, NY 13440
Region: United States > New York > Rome
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Rome
Price range (per night): ₹5,129 - ₹7,146
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Choice Hotels, EasyToBook, Priceline, Agoda, getaroom.com, Venere and Tingo so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Quality Inn
See the lowest price*
Check-in Check-in Check-out Check-out
Show Prices