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BEST WESTERN Savannah Gateway

2.0 of 5
1 Gateway Blvd., Savannah, GA 31419
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BEST WESTERN Savannah Gateway
Ranked #74 of 108 hotels in Savannah
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94 reviews from our community

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Traveller rating
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Date Rating
Somewhere KY
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 7 May 2013

We stopped here on our way the FL for spring break. The carpets looked like they hadn't been vacuumed the bathtub had hair in it. The room was smoking and we asked to be moved and we were told that we did request nonsmoking so it was our fault I have never had to request nonsmoking!!!!!!. Very disappointed!!!

Was this review helpful? Yes
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
13 May 2013

KYgirl0308, Thank you very much for taking the time to write a review about our hotel. It is our goal to offer excellent customer service and comfortable accommodations to each and every one of our guests. We sincerely apologize for the inconveniences that you experienced on this particular visit. We have sent you a private message in hopes that you... More

Snellville, Georgia, United States
1 review
4 of 5 stars Reviewed 3 May 2013

Usually travelling on business and easily paying twice their rate, I was certainly happy with what was found at this property. Great service, nice accomodations and a free breakfast, too. Easy access to the Interstate and a straight drive downtown to Savannah....close to restaurants as well.

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Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
8 May 2013

Dear Jack C, A special thanks to you and your family for joining us at the Best Western Savannah Gateway hotel! We are so glad to hear that you feel we offer a great value to our guests and cannot thank you enough for the kind words about our customer service, comfortable accommodations, and complimentary breakfast buffet. In addition, we... More

Grass Lake, MI
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 April 2013

We stayed here while travelling from Michigan to Florida. I was very disappointed in this Best Western because the last one I had stayed in was super nice (California). This hotel is kind of run down, but it was clean. The tub didn't drain very well, and the refrigerator was so noisy we finally unplugged it. The bed was awful.... More

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Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
1 May 2013

Dear lorimerk, Thank you very much for taking the time to write a review about our hotel. We are so glad that you decided to join us for a quick stopover while traveling from Michigan to Florida. We truly appreciate the kind words about our clean hotel and friendly staff members. However, we are disappointed to hear that you were... More

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Oakton, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 28 April 2013

Nestled in a cluster of hotels just off I-95, this recently renovated motel- style Best Western was a great value. The lobby seemed to merge into a Denny's where your room key could get you a 10% discount, but they also had their own breakfast which was included in the rate. Check-in was quick and easy and even included the... More

Was this review helpful? Yes 1
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
30 April 2013

Dear MosbyScout, Thank you very much for taking the time to write a review about our hotel. We really appreciate the kind words about our quick check-in process, free wireless internet, spacious guest rooms, quiet atmosphere, and close proximity to Interstate 95. In addition, we are glad to hear that you enjoyed the microwave, refrigerator, and flat screen TV which... More

Atlanta
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 25 April 2013

The front desk seemed a bit clueless to what was going on when checking in and out. Was given a room facing the interstate and the large gaps under the door allowed a lot of noise in the room. Had to turn up the fan to drown it out. Carpet was old and dirty. Beds were old and you would... More

Was this review helpful? Yes
See 7 more reviews by paralegal777 for Savannah
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
30 April 2013

Dear paralegal777, Thank you very much for taking the time to write a review about our hotel. We strive to offer excellent customer service and comfortable accommodations to each and every one of our guests. We are truly sorry that we did not live up to those high standards on this particular visit. We have sent you a private message... More

Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 April 2013

Convenient location with a decent price, thanks to Hotwire. The staff was nice and even moved me to a different room when she noticed I was going to be there for 4 nights and wanted to make sure I had a room with a microwave and fridge. The bad thing, which wasn't her fault, I was right next to high... More

Was this review helpful? Yes
See 15 more reviews by DestinyStL for Savannah
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
30 April 2013

Dear DestinyStL, Thank you very much for the kind review! We are so glad to hear that you enjoyed our friendly staff members, close proximity to Interstate 95, and comfortable beds. However, we are disappointed to hear that you experienced a few inconveniences during your stay. We encourage travelers to contact our front desk team immediately if they encounter any... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 April 2013 via mobile

This was a very convenient place to stay in Savannah and for a reasonable price. The only bad things were that the wifi didn't work in our room and the pillows were too small. I expected bigger pillows for a king size bed and the ones there were like for a double bed. Other than that, the room was very... More

Was this review helpful? Yes
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
30 April 2013

Dear Deacondave51, Thanks for staying with us at the Best Western Savannah Gateway hotel! We are delighted to hear that you feel we offer a great value and convenient location for our guests. However, we are disappointed to hear that you experienced a couple of inconveniences on this particular visit. Our complimentary Wi-Fi is available all throughout our hotel. We... More

Newport News, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 April 2013

I have arrived early than expected. They had my room ready anyway. The room was nice and clean and smelt good. The employees were very respectful and helpful. I enjoyed my entire week here and I will go again.

Was this review helpful? Yes
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
24 April 2013

Dear Tiwi1972, Thank you for choosing to stay with us at the Best Western Savannah Gateway hotel for your week long visit in Savannah, Georgia. We truly appreciate your positive ratings and the kind words about our clean rooms, helpful employees, and great customer service. Our team works very hard to have all of our guest rooms clean and ready... More

Princeton, West Virginia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 April 2013

We stayed there for two nights. As a Diamond BW member I try to stay at the BW hotels. I chose this one because it was closer to I 95 and Savannah. The staff there was very friendly and helpful. The we had two different rooms in two different building because we traveled there on two different days. The room... More

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See 2 more reviews by Sfitzgl for Savannah
Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
17 April 2013

Dear Sfitzgl, Thank you very much for your four star review! We are so glad that you and your family choose to stay with us at the Best Western Savannah Gateway when you spend time in Savannah, Georgia. We truly appreciate the kind words about our friendly, helpful staff members and our close proximity to Interstate 95. We strive to... More

Wellfleet, Massachusetts, Usa
1 review
3 of 5 stars Reviewed 9 April 2013

room floor not clean Stayed here numerous times, room cleanliness is an issue for us. First time really noticeable. I'm surprised. I didn't need to use 200 characters this is a waste of my time. Also Denny's has gone down hill.

Was this review helpful? Yes

Review collected in partnership with Best Western

Danielle S, Guest Relations Manager at BEST WESTERN Savannah Gateway, responded to this review
16 April 2013

Dear GregoryC415, Thank you very much for taking the time to write a review about our hotel. We strive to offer excellent accommodations to each and every one of our guests, therefore we are disappointed to hear that you feel we did not live up to those high standards. We are truly sorry for the inconveniences that you described above... More

 
 
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Additional Information about BEST WESTERN Savannah Gateway

Also Known As:
Best Western Savannah Gateway Hotel
Best Western Savannah Gateway Hotel Savannah
Best Western Savannah
Savannah Best Western
Address: 1 Gateway Blvd., Savannah, GA 31419
Phone Number:
Region: United States > Georgia > Georgia Coast > Savannah
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #74 of 108 hotels in Savannah
Price range (per night): ₹ 2,305 - 3,951
Hotel Class:2 star (2*)
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