My wife and I set a reservation for the Romance Package. After checking in we were not shown to our room nor were we helped at all to find it. We spent 10min walking around just trying to find the elevator. Our luggage was delivered to our room about 20min of waiting and having to call the front desk. However,... More

The Mansion strikes a nice balance between old and modern. Candelabras (electric) adorn the rooms. Wonderful bathtub and shower. This was the first time I've ever broken my "no baths in hotels" rule. There is beautiful artwork throughout the hotel. Staff provides excellent customer service. The location is great - right across from a beautiful park. Our business meeting room... More

Took my wife here for our anniversary. At the time I thought the rooms were a little pricey, they have since come down. No doubt due to the economy. Rate seems much more reasonable now. Rooms were a little small but nicely decorated. Beds were comfy. Room service is great but be prepared for the price. I really liked the... More

Stayed the first weekend in Feb. Reviews are accurate. Property is beautiful, Picasso like eclectic rooms , clean and nicely appointed. The locations is not within walking distance of downtown at night due to Savannah's crime rate, not the hotels fault. The service is flawed though. Upon asking the front desk which of their two bars was nicer as I... More

We had our daughters wedding at the Mansion which was on January 7, 2012. From the very beginning we were greeted by friendly hotel staff. Check-in couldn’t have been any easier which was appreciated since we had a lot on our minds. The rooms that we reserved were beautiful and large and nicer that we had expected. If we needed... More

Just finished a 4 day stay at the Mansion (2nd time at a Kessler property). The location is perfect for exploring all of the Historic District and walking through the lovely squares of Savannah. Forsyth Park is literally across the street, and it is a wonderful place to relax, read, people watch. The hotel is really lovely and the service... More

My husband and I were originally skeptical about this hotel as we had experienced poor service from a sister property. Unlike the sister property, the Mansion has AMAZING customer service and hospitality. We stayed at this hotel to celebrate our wedding anniversary and New Year's. The staff was extremely helpful, bringing us plates and cutlery to cut the top tier... More

We stayed for one night in December and truly enjoyed our stay. The property is well done top to bottom. I have never before seen marble in a hotel elevator! The rooms are very large and have great furnishings. The hotel was quiet and the staff was friendly. It was a very short and pleasant walk to downtown. When we... More

I had the pleasure of visiting Savannah and staying at the Mansion for three nights. The Southern hospitality eminates the entire property from the doorman's greeting and the warm smiles at the Front Desk to the quick bellman service and friendly turn down service. We experienced unseasonally good weather in the 70's. Although I studied brochures and websites, including Trip... More