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All 69 Baltimore hotels

Sheraton Baltimore City Center Hotel

3.5 of 5
101 West Fayette Street, Baltimore, MD 21201 (Formerly Wyndham Inner Harbor) (Downtown)
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Sheraton Baltimore City Center Hotel
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49%
Ranked #40 of 69 hotels in Baltimore
GreenLeadersBronze level
88 traveller photos
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520 reviews from our community

Traveller rating
    110
    128
    123
    100
    59
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Families
83
 
Couples
136
 
Solo
41
 
Business
199
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

My family and I were impressed with the service and cooperation. In particular I must mention Kimberly Lawson in Sales Office and Larhonda Wilson at the 22 floor lounge. Also, Brandon and Alex at the front desk were great.

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1 review
4 of 5 stars Reviewed 21 May 2013 NEW via mobile

Stayed recently at the Baltimore City Center hotel for my mom's surgery at Johns Hopkins. The staff was incredibly accommodating to our family's needs. The rooms were nice, bathrooms could have been larger. The club floor amenities were very nice, and "happy hour" with the hostess Larhonda Wilson was a daily highlight! She was extremely attentive & personable & made... More

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Denville
1 review
4 of 5 stars Reviewed 21 May 2013 NEW

We wanted to let you know that Laverne was our waitress recently at the Sheraton Baltimore City Center Hotel restaurant. Her service was impeccable as was her pleasant personality. We think that she's a keeper! George and Lorraine Hrobuchak

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Washington, District of Columbia, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I've stayed at this Sheraton quite a few times over the last decade. During this most recent visit it was very clear that the hotel is in need of major renovation. While the lobby looks like it recently was renovated the north tower is in bad shape. Everywhere I looked in the common areas the furniture was chipped, the walls... More

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upstate NY
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 May 2013 NEW

We stayed for 2 nights at the Sheraton City Center. There were 4 of us - including me, my husband, mother and son. The staff was very friendly and helpful. The room was updated and clean. the beds werer very comfortable. We stayed on the third floor, overlooking the roof and an alley - not too scenic! There was no... More

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Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
21 May 2013

Dear LP, Thank you for taking the time to write and share feedback from your most recent stay at the Sheraton Baltimore City Center Hotel. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please accept our sincerest apologies for the issues that you had with the housekeeping service... More

Apalachin, New York
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

I was recently in Baltimore for a week to attend a conference. There was a problem with my room type after checking in, but the front desk staff quickly resolved my issue & upgraded my room as part of the resolution. I had access to club level based on my corporate reservation, and was looking forward to see how well... More

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Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
21 May 2013

Dear Joe, Thank you so much for taking the time to write such a great review of the Sheraton Baltimore City Center Hotel. Thank you so much for recognizing the exceptional service that Larhonda provided you in our Club Lounge. Rest assured that she will be recognized for her efforts. We receive many compliments on her service and we are... More

East Brunswick, New Jersey
2 reviews
4 of 5 stars Reviewed 17 May 2013 NEW

This hotel was very good except for a couple of items. The lobby is nice and my room was in great shape. The staff was very friendly as well. On the down side, a lot of the cardio equipment in the fitness room was not in good shape. Either the screens weren't working, or they weren't powered up at all.... More

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Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
21 May 2013

Dear AJ, Thank you for taking the time to write and share feedback from your most recent stay at the Sheraton Baltimore City Center Hotel. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please accept our apologies for the issues you had with some of the cardio equipment... More

Ashburn, Virginia
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

We had a lovely time at the Sheraton City Center in Baltimore. The staff was helpful and friendly. The room was comfortable and clean and we enjoyed nice views of the city from all our windows (we had a corner room). It was also very nice to have a fridge in our room. We were on the club level, so... More

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Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
21 May 2013

Dear AJ, Thank you so much for taking the time to write such a nice review of the Sheraton Baltimore City Center Hotel. I will be sharing your comments with the staff and I am glad that you had a wonderful time during your recent stay. We were so happy to hear how much you enjoyed your spacious corner room... More

Washington, DC
Top Contributor
82 reviews 82 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 8 May 2013

This hotel is near the convention center and the Inner Harbor and is acceptable. My room was small and in need of an upgrade to the furniture and I got an upgrade because of my SPG Gold status. The bed was comfortable.

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See 6 more reviews by TravelNow61 for Baltimore
Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
9 May 2013

Dear Travel Now 61, Thank you for taking the time to write and share feedback from your most recent stay at the Sheraton Baltimore City Center Hotel. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. I was happy to hear that you found the bed comfortable. The hotel... More

Lexington Park, Maryland
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

I got this hotel through bidding on Priceline because I wasn't particular about the location--just wanted it in the Inner Harbor area since I was seeing a concert at Rams Head Live. As far as the location to Rams Head, it was only about a 10 minute walk or less. It's right across the street from 1st Mariner Arena. I... More

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See 26 more reviews by RV3_12 for Baltimore
Maryann W, General Manager at Sheraton Baltimore City Center Hotel, responded to this review
9 May 2013

Dear RV3, Thank you for taking the time to write and share feedback from your most recent stay at the Sheraton Baltimore City Center Hotel. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please accept our sincerest apologies for the issues that you had with your bathroom. We... More

 
 
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Additional Information about Sheraton Baltimore City Center Hotel

Also Known As:
Sheraton Baltimore City Hotel Baltimore
Sheraton Baltimore City Hotel
Sheraton Baltimore
Baltimore Sheraton
Address: 101 West Fayette Street, Baltimore, MD 21201 (Formerly Wyndham Inner Harbor)
Phone Number:
Region: United States > Maryland > Baltimore > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Baltimore
Price range (per night): ₹ 7,209 - 13,592
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Sheraton Baltimore City Center Hotel offers a great location for business and pleasure. We're directly across from the 1st Mariner Arena and only 2.5 blocks from the Baltimore Convention Center. ... more   less 
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