Poor, smu service at the restaurant and Explorer Lounge. Some staff committed to hospitality, but inconsistant. Cafe servers can be rude. When mentioned, management was unresponsive, put the problem on me, suggesting no other problems with others. Well, I suppose that explains the universally low-satisfaction ratings, thre going out of business. Recommendations: provide your business to anoother more appreciative and...
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Thank you for sharing your experience with us.
Please allow me to express to you a most sincere apology for the way you were made to feel during your recent stay in our hotel, this was clearly an out of the ordinary occurrence.
I would like to point out, as you might have noticed by reading other reviews, that service...
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