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BEST WESTERN PLUS Hotel & Conference Center, Baltimore

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All 69 Baltimore hotels

BEST WESTERN PLUS Hotel & Conference Center

3.0 of 5
5625 O'Donnell Street, Baltimore, MD 21224
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BEST WESTERN PLUS Hotel & Conference Center
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67%
Ranked #38 of 69 hotels in Baltimore
3.5 of 5 stars 205 Reviews
Most recent review
“AMAZING time!! Great place to stay!”
5 of 5 stars Reviewed 17 June 2013
Ashley S Newport News, Virginia
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205 reviews from our community

Traveller rating
    66
    68
    29
    20
    22
See reviews for
Families
65
 
Couples
47
 
Solo
15
 
Business
32
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newport News, Virginia
Reviewer
3 reviews 3 reviews
“AMAZING time!! Great place to stay!”
5 of 5 stars Reviewed 17 June 2013 NEW

My fiance and I stayed here for a summer trip for our very first time in Baltimore and let me just say WOW! The free breakfast is a full buffet in their restuarant, they have a night club (the sounds do NOT disturb) and a dinner theater, all on site!! The indoor pool was fantastic, the hot tub was relaxing... More

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See 2 more reviews by Ashley S for Baltimore
Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Clean But Beware”
3 of 5 stars Reviewed 10 June 2013

It was a very clean hotel, the staff was very nice and it had all the amenities. However some of the basics where not up to par. The mattresses were bad! We had 2 queens and on one of them I laid on the edge and rolled to the center of the mattress. When I told the staff the result... More

Was this review helpful? Yes 1
Glen, VA
1 review
1 helpful vote 1 helpful vote
“Rudest EE's I have ever met”
1 of 5 stars Reviewed 8 June 2013

The first night I parked my truck and was waiting for a coworker. Some "security" guy drove up and said "what the hell is the problem?" I said that I was waiting for a coworker as I was getting things out of my truck. He responded "I thought you were stealing someones [--]" and drove away. The next night some... More

Was this review helpful? Yes 1

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A TripAdvisor Member
“Charged for cancellation”
1 of 5 stars Reviewed 1 June 2013

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Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
7 June 2013

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North Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
54 helpful votes 54 helpful votes
“Really grateful for room up-grade.”
3 of 5 stars Reviewed 27 May 2013

We were a little nervous driving to this hotel. Literally on the other side of the railroad tracks and not in a great area. However, we were pleasantly surprised when we walked in to see business clients checking in and lobby area was very nice. We were not happy when we walked into our room on the 9th floor. Had... More

Was this review helpful? Yes 2
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
7 June 2013

Thank you for taking the time to write your very detailed review. I'm happy to tell you that we've recently replaced all of the TV's in the hotel with new flat screen TV's. We've also replaced all of the mattresses and new furniture is on order. Excellent customer service is our goal, so I'm glad to hear that Mr. Soliman... More

Frederick, Maryland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Stay elsewhere!”
2 of 5 stars Reviewed 21 May 2013

This was the worst hotel I've been in for a long time. If it had been for pleasure I would have left after seeing my room. I got a King suite. I'm not sure what kind of stain was on the love seat but I wouldn't sit on it. In the shower, on the ceiling is MOLD, how can that... More

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
7 June 2013

We apologize for the problems you had with check-in and the Maintenance and Housekeeping issues with your room. We are constantly striving to address these issues and appreciate your input. I hope you were able to let the Front Desk know of these problems so they can report them to the proper Department heads. Please contact me so I may... More

Salisbury, Maryland
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
“In sore need of an upgrade”
2 of 5 stars Reviewed 21 May 2013

It takes me quite a bit to be disgusted in the lower budget type of facilities, but this joint is a sheep in wolf's clothing. The lobby looks very nice when you first walk in, but man, once you jump on an elevator to go to your room, it's like going to the twilight zone. We checked in around 11pm,... More

Was this review helpful? Yes 1
See 2 more reviews by Weezulman for Baltimore
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
7 June 2013

Please accept our apology for any inconvenience you experienced during your stay. Renovations have already begun and we recently finished replacing all of the TV's and the mattresses in the hotel. New furniture has been ordered and should be in place by August. We are under contract with a pest Company and they have already been here to apply an... More

A TripAdvisor Member
“Convenient, BUT, disco on premises, not good.”
3 of 5 stars Reviewed 19 May 2013

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
7 June 2013

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Richmond, Virginia, Usa
1 review
“visiting mom at Johns Hopkins”
5 of 5 stars Reviewed 17 May 2013

Everytime we stay here we have a pleasant experience. No matter what time we arrive for checkin the front desk staff are extremely helpful with directions and suggestions. The waitstaff at Tradewinds are very friendly and attentive and the filet mignon is very tasty. Housekeeping is very nice and flexible based on personal needs. The pool is very warm.

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
23 May 2013

We appreciate your kind words. It's nice to hear that our Front Desk staff was able to assist you with directions and other information and that your filet mignon was more than satisfactory. Our goal is to provide you with excellent service during each visit. More

Richmond, Virginia, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Very Nice!!”
4 of 5 stars Reviewed 14 May 2013

We stayed here for one night while in between visiting DC and Baltimore and it was very nice. The staff was helpful and friendly. The shuttle service to Inner Harbor was a relaxing and enjoyable ride! The rooms were clean and tidy- they have a small microwave and a refrigerator in the room (make sure to check the settings, so... More

Was this review helpful? Yes
Janet C, Director of Sales at BEST WESTERN PLUS Hotel & Conference Center, responded to this review
15 May 2013

Thank you for your positive review. Although the seating on our shuttle is limited, we do our best to accommodate all guests to the Inner Harbor as well as Johns Hopkins Hospitals. I'm glad you were able to take advantage of the shuttle and the complimentary breakfast. Be sure to get one of the Belgian waffles the next time you... More

 
 
BEST WESTERN PLUS Hotel & Conference Center
BEST WESTERN PLUS Hotel & Conference Center
3.5 of 5 stars 205 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Inner Harbor” (17)
  • “Very nice” (10)
  • “Free shuttle” (9)

What travellers search

  • best western premier baltimore

Additional Information about BEST WESTERN PLUS Hotel & Conference Center

Address: 5625 O'Donnell Street, Baltimore, MD 21224
Phone Number:
Region: United States > Maryland > Baltimore
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Baltimore
Price range (per night): ₹6,129 - ₹10,466
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Best Western Hotel & Conference Center is conveniently located off I-95 with plenty of free parking. We offer a complimentary scheduled shuttle to the Inner Harbor, the Baltimore Convention Center and Johns Hopkins Hospitals. As seating is limited, guests are required to sign-up for this service at the Front Desk. Room amenities include a microwave/refrigerator, coffee maker, iron/ironing board and hair dryer. ... more   less 
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Also Known As:
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Baltimore
Best Western Plus Hotel
Best Western Hotel Baltimore
Best Western Baltimore
Baltimore Best Western

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BEST WESTERN PLUS Hotel & Conference Center
5625 O'Donnell Street
Baltimore, MD 21224
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