The Gramercy is a beautiful venue, but the staff members were a nightmare to work with. The manager, Cristin, sent us a letter indicating that they were giving us an extra hour for our reception, and when I confirmed the time, she said that I was trying to be dishonest and steal an hour and refused to honor the HARD...
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As a service-oriented, family-owned bed and breakfast and event venue, we always strive to create happy memories for our guests, especially our wedding couples and their families and friends. It is very disappointing to receive this review, but we acknowledge and appreciate the feedback and will do our best to make sure future guests are happier with our staff and...