Wonderful staff, all the way around. Every night, every shift! I have 3 out of the 4 names
of the personell that were on shift, let me just than Samuel Hussey, Melissa Elgersma, John Grand Gerard for making every request happen. Rarely do I go to a hotel, and find awesome service over the phone, and in person. Thank you...
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Dear Smtlr14,
Thank you for choosing our hotel for your lodging needs while in Jacksonville, FL. My Team and I take great pride in providing every guest with exceptional service before, during and after their stay if needed.
Thank you for your very kind comments; they will be shared with the Team during our next morning Huddle.
Sincerely,
Russell Brown
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Selected this hotel because we love Homewood Suites and the location was easy from I 95. The room was perfect. Hotel personnel were helpful and friendly. Breakfast included a nice variety of hot and cold selections nicely presented. We would definitely stay here again and recommend to friends.
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Dear Hoosierhiker,
Thank you for your very nice review and kind words about my Team. We are very proud of our hotel and take great pride in offering service beyond our guest's expectations.
Thank you for choosing our hotel for your lodging needs in Jacksonville, FL.
Sincerely,
Russell
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This hotel exceeded all our expectations! We needed a two BR suite with one walk in shower for a 93 year old. The check in was very cordial and accomodating. The room
was very clean and the beds and pillows were fantastic! The hotel is just off I 95 and close to all shopping and restaurants. They provide an excellent...
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Dear edenpt,
Thank you for the very nice review and comments, it was a pleasure having you and your family stay with us. We all look forward to your next visit.
Warmest regards,
Russell
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We stayed at this hotel while traveling over the holidays. The location is very convenient to I-95. The room was very clean and comfortable, especially the bed - we slept great! The staff were delightful, helpful and hospitable. The price for what you get is excellent. Whether just passing through Jacksonville or staying for multiple days you can't beat the...
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Dear Raylo,
Thank you for your great review and kind remarks. My staff and I take great pleasure in ensuring every guest has a wonderful experience.
I feel certain you will stay with us again the next time you are in the area. Please poke your head in my office next time around, I would ike to meet you.
Sincerely,...
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I have enjoyed many Homewood Suites. This hotel offers comfortable room and a convenient location to I-95 and I-295, to businesses and to shopping. The breakfast and evening meals during the week were good as usual and a variety was offered. The only thing that makes me indicate 'Average' versus 'Very Good', is that the rooms are all in two...
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Dear Janet4Missions,
Thank you for choosing our hotel for your recent visit to Jacksonville and for your kind remarks about my Team.
Not all of our suites are located in two story buildings. We have three buildings with suites, two have two stories the third has three stories with interior corridors, electronic door locks on all entries and an elevator;...
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This is an older Homewood suites and really needs to be polished up. The rooms are old and showing major ware. The breakfast is also not as good as most Homeowoods. they seem to keep running out of things and not have it very organized. (for example the Oatmeal Packets should be near the hot water since you have to...
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Dear Young 2 by 2,
Thank you for choosing my hotel for your lodging needs while in Jacksonville.
This hotel was one of the very first Homewood Suites built in the USA, number 6 in fact. The doors were opened in 1991, so pleanty has happened in the ensuing years.
The hotel has undergone several renovations in the 20+ years...
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I stayed at the Homewood suites for 63 days on business. It was a very nice place to stay. Quiet, clean, and very friendly staff one in particular Phyllis our Hostess. I cannot say enough about this lady except she needs a raise.
The room itself is an open concept which is bright and clean. The kitchen is a nice...
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It is an excellent and very affordable but yet excellent place to spend your vacations. The hotel has rooms like service apartments with all amenities and every building has a laundry room as well. Further since its a homewood suite, the hotel does not have a restaurant to serve food of your choice, instead there is free breakfast buffet and...
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Dear Shishjain,
Thank you for your very kind comments. I am very proud of my service team. Everyone on my staff works very hard to ensure each guest receives the best service they have ever expeienced.
Thank you again for choosing this hotel as your "home away from home" while in Jacksonville.
Russell
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Dated property. Nice staff and dependable maid service. Hard to beat for around $ 100 bucks.
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Dear Avidtraveller015:
Thank you for choosing my hotel for your lodging need in Jacksonville. This hotel was one of the first Homewood Suites built in the USA. We are scheduled to undergo a major renovation which should begin in the 2nd quarter of 2012. Our trusty old hotel will sparkle with the latest colors, furnishings, bedding and ammenities.
I look...
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We always try to stay at this hotel on our way to Florida. It is an older hotel but has all the amenities we need. The grounds are lovely and well cared for. The desk receptionist is always friendly and helpful. The suites are large and very clean. They offer a great light supper plus beer and wine. The people...
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Dear Geosueh,
Thank you for choosing our hotel for your lodging needs while in Jcksonville. We are very convenient to I-95 and all local attractions in Jacksonville.
On behalf of the entire Team at the Homewood Suites by Hilton Jacksonville/ Baymeadows, thank you for being a loyal Hilton Hotel guest. Your kind comments are very much appreciated by all of...
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