Hotel was ok; however I was held up at gun point about 25 feet in front of the lobby entrance in the parking lot of the hotel. Not the safest area from what I gathered. Police were there fast, but the guys got away. I just wanted to go to sleep, but the hotel had me fill out their internal... more

At the Courtyard the staff and rooms are always excellent! They are friendly and really attentive to guest needs. My check in and out experience has never been a problem either. They certainly know they are doing. Anything I have ever asked or have seen other guests request they have taken care of. The rooms are always clean and the... more

Stayed at the Courtyard for one night. Upon check-in I was given a room that had been cleaned but looked as if someone had gone back in and used it (soap and washcloth used, remote on the sofa). Being a female traveller on my own, that is disconcerting, so I asked for a new room. The gentleman at the front... more

I checked in to the Courtyard Jacksonville Airport for 1 night stay in March 2008. One of the Managers actually checked us in . He was very warm , accomodating, and definitely a plus to this hotel. Upon checking in our room , it was very cold. The air was running on high. We tried to turn the heat on... more

We stayed at this hotel for one night on January 25, 2008. The hotel itself was nice and clean. The staff was very nice and cordial. I would stay at this hotel again if I were to visit Jacksonville. The only negative I have about the hotel is the shuttle from the airport took forever. This shuttle does service several... more

Stayed hear after landing at the Airport. About two minutes away from the Airport. Clean and great for the price. Breakfast was well done and reasonable. Pool and Hot tub in great working order. more

We recently stayed here after coming off of a late flight into Jacksonville. The hotel is very close to the airport- less than a 5 minute drive. The front desk staff was very pleasant. We were given a room on the 2nd floor (226). The room was large and nice enough for a one night stay. The bathroom appeared to... more

Hotel was in great condition and room was clean. Had a late arrival and staff was very nice. Nice fruit bowl on the check in counter. Staff allowed us to swim after hours which was great after a long drive. I will stay here again when I visit Jacksonville. Robert, Lawrenceville GA more

Stayed at this property for two nights in fall of 2006. I stayed on the second floor that the previous reviewer complained about. Evidently, the Hotel haas gone 100% non-smoking and the rooms comppletely remodeled. There was no hint of smoke. The room was clean and very well decorated. Bathroom was VERY clean! It has the toilet and bathtub in... more