When I travel to Jacksonville, I always try to get a booking at the Omni because of the staff. One time I knew I wouldnt be arriving until midnight so I called ahead. When I arrived, they had signed me up for their honors program (cant quite remember what omni callls their program), had me all checked in, and a... More

We arrived May 17, 2013 for the weekend. Hotel staff provided great customer service! Rooms were very clean. The food at the J Bar is awesome including the drinks. Great bartender during the day(Saturday). The late evening bartender was okay (Saturday) May 18th 2013.Overall great place to stay. Will be returning soon! Renee'

We stayed a night at the omni and had a great nights sleep. The beds were vey comfortable and the room was very clean. We enjoyed the J lounge and had excellent service from the waitress there, the endless summer martini was delicious. It was a short walk to the riverwalk and in a safe location. The omni was excellent... More

This is a wonderful, secure place to stay. Overlooks the river, close to lots f restaurants and entertainment. Love staying here. There coffee to my door every morning starts my day off right. Only problem is parking. Better to use the valet service, they o a great job too.

Restaurant was very good both the service staff and food. Pleasantly unusual for a smaller downtown hotel. The price was well below what I have found in other downtown hotels, valets, staff everyone was fist rate, very clean enjoyed the stay for a roasd warrior

Omni's never disappoint and this one was no exception. The hotel is in walking distance to the shops and restaurants at the Riverwalk. The rooms are large and nice and the hotel staff is very helpful and friendly.

Stayed at the Omni for one night and wasn't impressed. There is absolutely no free parking in or around the hotel. Minimum, $15-$20 to park anywhere near it. No book in the room to explain the hotel's amenities/policies/extra charges. Only thing there was a menu book. My husband tried to access the Internet and couldn't do it. The next morning,... More

Reception staff was helpful and friendly. Each day there was fruit and lemonade in the lobby on the way to the elevators. My room was a king suite, very spacious, good views of the river and very clean. The rooms are generally quiet but in the morning neighboring room doors can be heard slamming closed. If I were to return... More

Been going to the Omni for years. It is a very nice hotel with comfortable rooms, most with decent river and downtown views. The staff is very helpful and friendly, which only adds to the excellent experience staying here.