I am routinely underwhelmed or disappointed with this one. The location is definitely a draw (and close for my business needs), but the service has never been up to par with other Hampton Inn & Suites I frequent. I'm a Hilton Diamond member, and more often than not get put in rooms that are very noisy (either location or neighbors)....
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The reviews about this place were spot-on. The staff all were so pleasant and uber-helpful. Stayed here for a couple of days while visiting my Coast Guard Son in Jacksonville. It was so nice to spend time with him walking around the center, shopping and eating, without having to drive all over town on this short trip. Room was clean...
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This is truly a remarkable place…beyond any typical hotel. Yes, the location is sublime…just steps away from the best shopping and restaurants in the area. And yes, the rooms are spacious, beautifully-kept, and feature a full kitchen, granite countertops, etc.
But here’s why we come back time after time…and why this is the ONLY hotel we ever visit when in...
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Thank you so much for all your kind words. Most importantly Thank you for selecting to stay with us over and over again. We do have a great staff and they pride themselves with outstanding customer service. We look forward to your many return visits. Please reach out to me the next time when traveling to Jacksonville so that I...
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Extremely pleasant and friendly staff, from front desk to housekeeping to breakfast attendants. Spotless and comfortable. A full hot breakfast included. I had a junior suite for four nights that was the perfect size, with a full kitchen. High-speed internet included. Parking right outside the front door and shops and restaurants right there. Easy access to the highways. Absolutely nothing...
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Thank you so much for selecting to stayat the Homewood Suites in St John's Town Center.
Our staff prides themselves with outstanding customer service. We look forward to your many return visits. Please reach out to me directly so that I can personally make your next reservations.
Regards,
Robin Krawczyk
General Manager
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This was the host hotel for a soccer tournament. We selected it for the team because it was relatively close to the fields and seemed to be near restaurants. Just how close, we didn't know til we got there. Everything you could want is right down a lovely brick walk. But the hotel is tucked behind Maggioni's so any noise...
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Thank you for selecting to stay with us. This was our first year as the host hotel, and we hope to be the host hotel for many years to come. Our staff does pride themselves on outstanding customer service! Please reach out to me directly the next time you are traveling to Jacksonville so that I can personally make your...
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This hotel is located next to the St. John’s shopping area. ALL upscale stores like APPLE, BURBERRY, etc...all top end stores and restaurants. The setting is an “outside mall” and entirely pedestrian. You stroll from store to store and into fine restaurants all outside, not inside. At the end of the day you head back to Homewood Suites...WITHOUT having to...
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Thank you for selecting to stay with us here in the Town Center. Our staff does pride themselves on outstanding customer service. We do look forward to having you stay with us again very soon. Please reach out to directly so that I can personally make your reservations.
Thank you again!
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My family and I stayed at this award winning hotel on our way down to Disney World stopping to see family in the Jacksonville area. We were pleasantly surprised by the welcoming staff, great breakfasts and evening social hours with snacks, plus an automatic upgrade without even asking for it!
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Thank you for selecting to stay with us here in the St John's Town Center. Yes we are in a great location for shopping and lots of great restaurants with a staff that prides themselves on great customer service. Please reach out to me directly the next time you are visiting Jacksonville so I can personally make your reservations. Thank...
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Our family has stayed in this hotel on four occasions over the past two years. The highlight of the hotel is the quality of the staff. We have always received excellent service and find everyone most accommodating. If one of the kids does not like what is on the menu for dinner, the kitchen has gone out of it's way...
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Thank you for being a return guest. Our staff strives on providing outstanding customer service. We are so glad you keep coming back and we do look forward to your return visit!
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Located within St. Johns Town Center, so very convenient for shopping and dining (much better than Jacksonville downtown anyway). Nice clean rooms and friendly, helpful staff.
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Thank you so much for selecting to stay with us here in St Johns Towncenter, and Yes we are in a great location that will appeal to every traveler. Our staff does strive to achieve outstanding customer service. I am so glad you enjoyed your stay and we look forward to your return!
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It's not a bad hotel, but if they state that they're a new hotel, then it should be apparent. If they are new, then they have been booked every single night since day 1. There is definitely too few staff to help, the front desk should be staffed. I walked by the front desk too often, to find no one...
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Thank you so much for your comments, this is how we improve our guest service. Our beautiful hotel is located in the "New St John's Towncenter" which is still under development. The hotel is 6 years old, and yes we are very busy. I want to thank you for selecting to stay with us, I do appreciate you comments and...
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48 Reviews
107 Reviews
